CEGE - Contribuições em Revistas Científicas / Contribution to Journals
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- Ai-assisted recruitment in hospitality: drivers of candidate satisfaction and perceptions of recruiter credibilityPublication . Elmashhara, Maher Georges; Tiago, Maria Teresa Borges; Silva, Susana C.Purpose – Artificial Intelligence (AI)-assisted recruitment is evolving in the hospitality industry. However, a critical gap persists in understanding what recruiters expect from AI tools and how these tools can be designed to meet those expectations. To address this gap, this study adopts a dual-perspective approach, examining the drivers and outcomes of AI-assisted recruitment logistics from the viewpoints of recruiters and recruits. Design/methodology/approach – We employed a mixed-method approach across two studies. Study 1 consisted of 12 interviews with hospitality managers to explore their desired outcomes of using AI tools in the recruitment process. Study 2 involved the development of a chatbot-based scheduling system, followed by a survey with 256 participants to examine what drives desirable AI-assisted recruitment outcomes from the candidates' perspective. Findings – Study 1 reveals that beyond operational efficiency, recruiters use AI tools to enhance candidate satisfaction with the recruitment experience and to improve recruiter trustworthiness and attractiveness. Study 2 demonstrates that the key drivers of these outcomes are perceived usefulness, trust, and enjoyment. Practical Implications – AI tools that assist the recruitment process should be designed to enhance candidate satisfaction and positively influence perceptions of recruiter credibility. To achieve this, their design should prioritize perceived usefulness, address privacy and security concerns, and offer an enjoyable user experience. Originality/Value – This study investigates real user interactions with a functioning scheduling chatbot, offering a more authentic and valid assessment. Moreover, it extends the application of AI tools in hospitality beyond customer service, shedding light on their role in recruitment logistics.
- Paradox enactment: a power-performative viewPublication . Berti, Marco; Clegg, Stewart; Cunha, Miguel Pina e; Gaim, Medhanie; Giustiniano, Luca; Rego, ArménioParadox theory increasingly acknowledges power, yet we still lack a clear account of how power dynamics shape the lived experience and constitution of organizational paradox. Addressing the question ‘what is the role of power in shaping organizational paradoxes?’ we develop a power-performative model grounded in Clegg’s circuits of power to show how tensions become enacted, legitimized or suppressed through interactions, institutions and material infrastructures. The article contributes to paradox theory by (1) articulating an ontology of paradox as performed through situated, multilevel power relations; (2) theorizing how power dynamics influence when and how tensions are surfaced, framed or rendered invisible; and (3) advancing a critical, reflexive agenda that asks whose contradictions are recognized, whose are silenced and with what organizational effects.
- Don't stop belonging: associations between national narcissism, self-esteem and optimism in social belongingPublication . Ramos-Vera, Cristian; Grigoropoulos, Iraklis; Hualparuca-Olivera, Luis; Salas, Roger Angulo; Gruda, DritjonThis study examines the relationship between national narcissism, a defensive form of collective pride contingent on external validation and social belonging. Drawing on self-determination theory and social identity theory, we investigate the mediating role of self-esteem in this relationship, potentially transforming belonging from a defensive, compensatory strategy into a genuine desire for connection. We also explore whether optimism and sex moderate this mediated relationship. In a sample of 44,407 participants across 51 countries, we find that self-esteem mediates the association between national narcissism and social belonging, with higher self-esteem reducing defensive reliance on external validation. Both optimism and sex further moderate these effects: optimism buffered against the negative impact of national narcissism, while men and women exhibited distinct pathways in translating national narcissism into belonging. Our findings demonstrate that self-esteem determines whether national narcissism fosters insecure or more authentic forms of belonging. Moreover, both dispositional outlook (optimism) and demographic factors (sex) significantly influence the extent to which national narcissism shapes social connection.
- Banks’ structured bond financing: evidence from the European marketPublication . Pinto, João; Santos, Mário Coutinho dosWe examine the factors that influence European banks’ choice of issuing structured finance bond deals, in the form of securitization or covered bonds, vis-à-vis straight bond deals. Using a data set of 10,457 deals closed between 2000 and 2017, we find that banks may have used structured finance arrangements to manage credit risk and regulatory capital. Our results support the asymmetric information hypothesis that banks suffering from adverse selection problems choose structured finance over straight bond deals to overcome liquidity constrains and obtain longer maturity funding. Finally, we show that the choice between structured finance and straight bond finance affects not only banks’ capital ratios, but also their capital adequacy ratios.
- Green bonds and green banking loans: a systematic literature reviewPublication . Alcarva, Paulo; Pinto, João; Pacheco, Luís; Madaleno, Mara; Barros, TeresaThe main purpose of this research is to examine the significance of green bonds and green banking loans as financing tools for ecologically sustainable projects in the face of increasing worldwide environmental issues. This research seeks to uncover the determinants of both instruments’ issuance and the obstacles to their acceptance. A thorough systematic literature review will be conducted to assess the efficacy of these tools in improving company financial performance and cost of debt, advancing environmental sustainability, and influencing investor behavior. This methodology guarantees a comprehensive and impartial examination of peer-reviewed publications from reputable sources such as Web of Science and Scopus. Although issues such as greenwashing, market liquidity, and regulatory discrepancies still exist, both tools are growing steadily in the sustainable financing spectrum. The results also suggest that both instruments are influenced by several factors, often overlapping due to their common focus on financing sustainable projects. The credit rating, financial health, and overall environmental performance of the issuing entity significantly influence the attractiveness and pricing of green bonds, as do the market conditions, regulatory frameworks, and certification. The environmental profile and creditworthiness of the borrower are key determinants for green banking loans. The review enhances the current body of knowledge by presenting a theoretical structure for comprehending the dynamics of green debt markets and proposing practical recommendations for policymakers and financial institutions. Furthermore, it emphasizes the deficiencies in existing research, including the need for further longitudinal investigations into green bank loans and a more thorough examination of the notion of ‘greenium’. We searched Web of Science and Scopus up to 26 April 2024. Eligibility criteria included peer-reviewed English-language studies on green bonds or green banking loans. After screening, 128 studies were found to have met the inclusion criteria.
- Technical comment on Horton, E K.J., Schermerhorn, N., & Hanel, P H P. (2025). The impact of toxic masculinity on restrictive emotionality and mental health seeking supportPublication . Jonason, Peter; Gruda, DritjonHorton, Schermerhorn, and Hanel (2025) purport to demonstrate the impact of “toxic masculinity” on men’s mental health help-seeking. While we applaud efforts to understand mens health, this comment argues that conceptual flaws, psychometric redundancy, and statistical errors fundamentally compromise the two studies presented in this paper. We highlight the reliance on outdated “hydraulic models”, the circularity of predictor-criterion relationships (i.e., tautology), and the misapplication of mediation analyses where no primary association exists. Furthermore, we critique the unjustified causal language in a cross-sectional design and the potential for Type I errors given the analysis's exploratory nature. We conclude that the paper relies on sensationalist terminology rather than rigorous theory-testing.
- Be personal, but not too personal: necessary condition analysis of young consumers' reactions to personalized Instagram adsPublication . Lisboa, Ana; Meneses, Raquel; Silva, Susana C.; Santos, Carolina FreirePurpose: Nowadays, personalization is key to connecting with consumers. However, it comes with a caveat: privacy concerns, which lead to a personalization-privacy paradox. This study aims to examine how young consumers respond to personalized digital advertising, considering both the benefits and potential downsides. It investigates how these perceptions shape affective ad involvement and how that, in turn, influences key online behaviours. Design/methodology/approach: Data from an online survey of Instagram consumers were analysed using necessary condition analysis. Findings: Results show that achieving high affective involvement requires communication to be perceived as highly personalized, highly useful and minimally intrusive. Affective involvement is a necessary but not sufficient condition for purchase intention. Similarly, positive eWOM is necessary to drive purchase intention, while negative eWOM does not significantly deter it. Originality/value: The research examines both bright and dark sides of personalized advertising from the perspective of young consumers, offering a balanced view. By applying a necessary conditions analysis approach, it identifies the minimum levels of perceived benefits and concerns that must be met/avoided to trigger young consumers’ emotional engagement, sharing behaviour and purchase intentions. This approach provides more actionable and precise insights for designing digital marketing strategies that resonate with today’s privacy-aware, tech-savvy youth.
- Cross-cultural validation of the malevolent creativity behavior scale in 7 countriesPublication . Ramos-Vera, Cristian; Machado, Gisele Magarotto; Gruda, Dritjon; Fu, Hongyu; Olivera-Cercado, Royer; Hualparuca-Olivera, Luis; Amoako, Bernard Mensah; Mahama, Inuusah; Anthony, Ireri; Farias, Eliana Santos de; Nakano, Tatiana de Cassia; Campos, Carolina Rosa; Bonfá-Araujo, BrunoThis study examined the psychometric properties and cross-cultural validity of the Malevolent Creativity Behavior Scale (MCBS). A total of 2937 participants from Brazil, China, Ghana, Kenya, Peru, the United Kingdom, and the United States completed the 13-item MCBS. Confirmatory factor analyses compared multiple factor structures (unidimensional, three-factor, hierarchical, and bifactor), and measurement invariance was tested both across countries and by sex. The original three-factor solution demonstrated a generally acceptable fit. The measurement invariance findings indicated that the MCBS retains stable thresholds and factor loadings across groups, supporting the meaningfulness of comparisons. No significant item bias emerged by sex. However, most MCBS items do not reference novelty, a defining feature of creativity, posing the concern that the MCBS focuses more on malevolent ideation or antagonistic behaviors rather than creative malevolent processes. Overall, the results underscore the MCBS as a reliable tool for measuring harmful and creative behaviors in diverse cultural and demographic contexts. These findings contribute to the growing understanding of how malevolent creativity manifests and can be measured worldwide.
- Decomposing spatial effects of state-level health outcomes: a methodological demonstration and re-analysisPublication . Gruda, Dritjon; Hanges, Paul; McCleskey, Jim A.While spatial autoregressive (SAR) models are increasingly used in population-level psychological studies, researchers often overlook the crucial step of parsing effects into direct, indirect and total impacts, a standard practice in spatial econometrics. In this paper, we demonstrate the necessity of this practice by re-analyzing Gruda et al.'s (2024) U.S. Dark-Triad and health dataset with heteroskedasticity-robust SAR models and full impact decomposition, revealing significant changes. The previously observed direct protective effect of state-level narcissism on hypertension mortality disappeared when accounting for interstate spillovers. Conversely, the association with lower cancer prevalence and depression strengthened. Several health-behaviour findings reversed direction, indicating naïve regressions conflated within- and between-state effects. Machiavellianism and psychopathy coefficients also shifted. These results demonstrate that spatial spillovers can dilute, negate or reverse local effects, cautioning against policy inferences based solely on direct estimates.
- The socioeconomic impact of a music festival on a community: the case of Bons Sons in Cem Soldos villagePublication . Teixeira, Maria João; Coelho, Sandra Lima; Cunha, Mariana; Seixas, CarlosMusic festivals have historically celebrated regional culture and community (Duffy, 2000). Over time, their commercial aspects have overshadowed community goals, favouring urban areas over rural ones. However, the rise of nostalgic tourism offers hope for rural revitalization. This research examines the Bons Sons Festival, evaluating its cultural, social, and economic impacts through interviews, surveys, and regression analysis. Results indicate that the festival positively impacts the local economy of Cem Soldos village, particularly in accommodation and food services, and fosters community projects throughout the year.