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Advisor(s)
Abstract(s)
Objetivo do estudo: o presente estudo visa compreender e analisar as abordagens metodológicas de avaliação de soft skills implementadas na empresa X.
Metodologia/abordagem: para o desenvolvimento do presente estudo, procedeu-se à realização de uma análise qualitativa, com recurso a técnicas de entrevista e observação e participante.
Resultados: os resultados obtidos neste estudo demonstraram a relevância das perspetivas dos intervenientes para a melhoria das técnicas, utilizadas pela empresa X, para a observação e análise das soft skills pretendidas pelas empresas clientes, nomeadamente através de: a melhoria das práticas já utilizadas e implementação de novas; e a promoção de planos de formação aos consultores relativamente à sensibilização da importância na avaliação de soft skills e as boas práticas para as fazer.
Valor: a presente investigação termina com a apresentação de possíveis práticas para a empresa X com o intuito de se fazer face às sugestões anunciadas pelos participantes, maximizando-as de modo a que a sua implementação seja útil para a organização sob estudo.
Objective: the following study means to understand and analyse the methodological approaches to the evaluation of soft skills implement in X company. Methodology/approach: for the development of the following study, there was a qualitative analysis, using interview techniques as well as observation and participant. Results: the results obtained in this study show the relevance of the participants' perspectives in the improvement of the techniques used by company X to observe and analyse the soft skills required by its business clients, especially through: the improvement of practices already used and the implementation of new ones; and the promotion of learning plans for consultants regarding the importance of the evaluation of soft skills and the proper ways to do it.
Objective: the following study means to understand and analyse the methodological approaches to the evaluation of soft skills implement in X company. Methodology/approach: for the development of the following study, there was a qualitative analysis, using interview techniques as well as observation and participant. Results: the results obtained in this study show the relevance of the participants' perspectives in the improvement of the techniques used by company X to observe and analyse the soft skills required by its business clients, especially through: the improvement of practices already used and the implementation of new ones; and the promotion of learning plans for consultants regarding the importance of the evaluation of soft skills and the proper ways to do it.
Description
Keywords
Avaliação de soft skills Estudo de caso em consultora Recrutamento e Seleção de quadros médios e superiores Soft skills evaluation Consultancy company case study Recruitment and Selection of middle and higher positions