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Resumo(s)
O clima organizacional e, em particular, o clima de comunicação têm despertado um
forte interesse por parte dos investigadores por se reconhecer o seu impacto no
desempenho das pessoas. No presente estudo, com uma amostra de 211 trabalhadores
portugueses, empregados nas mais diversas áreas e sectores do mercado pretendeu-se
perceber se o clima de comunicação organizacional poderá ter um efeito moderador na
relação entre as características do trabalho (i.e., exigências e autonomia) e bem-estar no
trabalho (i.e., engagement e burnout). De acordo com o esperado, as exigências no
trabalho tiveram uma relação positiva e significativa com o burnout, enquanto a
autonomia no trabalho teve uma relação negativa e significativa com o mesmo. No
entanto, ao contrário do esperado, no presente estudo, não foi encontrado suporte
empírico para a existência de uma relação entre a autonomia e o engagement e para o
efeito de moderação do clima de comunicação organizacional na relação entre as
características de trabalho e o bem-estar no trabalho. Apesar disso, verificou-se, como
se esperava, uma relação positiva e significativa entre a autonomia no trabalho e o
engagement.
The organizational climate and, in particular, the communication climate have aroused strong interest from researchers in recognizing its impact on people's performance. In the present study, with a sample of 211 Portuguese workers, employed in the most diverse areas and sectors of the market, the current study aimed to understand whether the organizational communication climate could have a moderating effect on the relationship between job characteristics (i.e., demands and autonomy) and well-being at work (i.e., engagement and burnout). As expected, demands at work had a positive and significant relationship with burnout, while autonomy at work had a negative and significant relationship with burnout. However, contrary to expectations, in the present study, no empirical support was found for the existence of a relationship between autonomy and engagement and the moderating effect of the organizational communication climate in the relationship between job characteristics and well-being at work. Despite this, as expected, there was a positive and significant relationship between autonomy at work and engagement.
The organizational climate and, in particular, the communication climate have aroused strong interest from researchers in recognizing its impact on people's performance. In the present study, with a sample of 211 Portuguese workers, employed in the most diverse areas and sectors of the market, the current study aimed to understand whether the organizational communication climate could have a moderating effect on the relationship between job characteristics (i.e., demands and autonomy) and well-being at work (i.e., engagement and burnout). As expected, demands at work had a positive and significant relationship with burnout, while autonomy at work had a negative and significant relationship with burnout. However, contrary to expectations, in the present study, no empirical support was found for the existence of a relationship between autonomy and engagement and the moderating effect of the organizational communication climate in the relationship between job characteristics and well-being at work. Despite this, as expected, there was a positive and significant relationship between autonomy at work and engagement.
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Palavras-chave
Clima de comunicação organizacional Autonomia Exigências Características de trabalho Engagement Burnout Bem-estar Organizational communication climate Autonomy Requirements Work characteristics Well-being