Browsing by Author "Santos, Clara Almeida"
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- A cobertura noticiosa da pandemia : um retrato dos dilemas e práticas profissionais na era Covid-19Publication . Lopes, Felisbela; Santos, Clara Almeida; Magalhães, Olga; Burnay, Catarina Duff; Araújo, Rita; Sá, AlbertoA Covid-19 constitui um desafio societal total. Os media e o jornalismo estão no centro dos acontecimentos na medida em que desempenham várias funções consideradas vitais na gestão da crise pandémica. Entre elas, destaca-se a função facilitadora que constitui o jornalismo como canal privilegiado de comunicação entre poder político e autoridades de saúde e a população. Este desafio acontece num momento em que, também fruto da própria pandemia, se registam mudanças significativas na própria atividade jornalística: na forma como os jornalistas encaram a profissão, na configuração da agenda noticiosa e nos critérios de escolha das fontes de informação. O presente artigo dá conta de alguns resultados obtidos a partir de um inquérito a jornalistas e da análise de conteúdo de 2933 peças noticiosas publicadas no Público e no Jornal de Notícias. Em linhas gerais, destacam-se a emergência de um jornalismo que orienta comportamentos, mas que apresenta oscilações no acompanhamento da doença, uma maior atenção à promoção da literacia em saúde e um acrescido cuidado com as questões éticas e uma procura acentuada de especialistas, escolhidos por critérios que se afastam da notoriedade prévia.
- Media: poder, representação e epistemologias. Diálogos a propósito da obra de Isabel Ferin da CunhaPublication . Cabrera, Ana; Santos, Clara Almeida; Figueiras, RitaInspired by the work of Isabel Ferin da Cunha and her applied research axes, researches and professors provide their contribution to the advancement of communication sciences. This book is shaped into three forms of dialogues: reflexive and theoretical, empirical and personal tributes.
- The COVID-19 vaccination agenda. European and portuguese official sources’ performance in Facebook, Instagram, Twitter and LinkedinPublication . Santos, Clara Almeida; Magalhães, Olga Estrela; Burnay, Catarina Duff; Araújo, RitaThe authorization for the vaccine against Covid-19 and the beginning of the vaccination in the European Union represent a very singular moment in several dimensions, including strategic communication. In the context of a pandemic and an infodemic-an epidemic also recognized by the World Health Organization (WHO) characterized by the abnormal increase of information on a given subject carrying the risk of severe disinformation phenomena-the need for authorities (both Portuguese and European) to convey accurate information and to maintain a communicative proximity is crucial. In these circumstances, online social networks represent ineluctable channels to deliver official information. In this article, we analyze how the European Commission, the European Medicines Agency (EMA), the WHO Regional Office for Europe, the European Centre for Disease Prevention and Control, the Representation of the European Commission in Portugal, the Portuguese Government, the Portuguese Directorate-General of Health, and the Portuguese National Health Service have used Facebook, Instagram, Twitter and LinkedIn to communicate the vaccination during one month since the EMA’s authorization (21st December 2020). All posts from the referred sources on the four social networks (719 occurrences) were collected and content analysis methods were then applied. The results show that both Portuguese and European official sources use social media to convey authoritative information about the vaccination against Covid-19: more than one third of the posts analyzed link to institutional websites and more than half the publications have an informative framing. On the other hand, the analyze suggests that there is a strong political capitalization of the momentum of hope. This exploratory study case shows the importance of social media analysis in the context of the Covid-19.
- The visibility of specialised sources in journalism: the example of COVID-19Publication . Lopes, Felisbela; Araújo, Rita; Magalhães, Olga; Santos, Clara Almeida; Peixinho, Ana Teresa; Burnay, Catarina DuffDuring the COVID-19 pandemic, the Portuguese news media assumed a crucial role in informing the population, striving to develop knowledge about the disease, and promoting preventive behaviours to reduce transmission. To do so, they relied mainly on experts. While official interlocutors were still present in journalistic texts, scholars and physicians gained significant visibility. This article analyses how specialised sources contribute to news content in the Portuguese press. It presents findings from a study on the coverage of COVID-19. This study examines editions of the Portuguese newspapers Público and Jornal de Notícias during the state of emergency periods from March to May 2020, November to December 2020, and January to February 2021. The corpus of analysis includes 2,933 news texts and 6,350 sources: during the first phase of the national emergency, 1,850 texts were published, citing 4,048 sources; in the second phase, 457 texts were published, citing 857 sources; finally, during the third phase, 626 texts were published, citing 1,445 sources. The content analysis findings highlight the strength of professionals as reliable sources of information, particularly health professionals and scholars from the medical and social sciences. Regardless of their position, experts are more prominent in the media than official sources.
- Vaccination against Covid-19 — an analysis of Portuguese official sources’ digital health communicationPublication . Magalhães, Olga Estrela; Santos, Clara Almeida; Burnay, Catarina Duff; Araújo, Rita; Lopes, Felisbela; Peixinho, Ana TeresaThe covid-19 pandemic poses complex challenges to governments and health authorities all around the globe. Institutions have to cope simultaneously with the efforts to control the dissemination of the disease and the need to undertake articulated health communication procedures. This communication process is challenging to manage, due to the considerable uncertainty of the available information, the increase in misinformation stemming from a scattered (and often unmediated) mediascape, and some social groups’ resistance to adhere to the recommended preventive measures. Vaccination emerges as a topic that fuels extreme positions — on the one side, the eagerness for vaccine availability (which encourages illicit attempts to get it); on the other, the obstinate refusal of vaccination (based on theories with no medical-scientific grounds). In this context, we aim to assess how the leading Portuguese governmental and health institutions communicate with their audiences in the digital environment through their official websites and online social networks. In five websites and four online social networks used by the chosen sources, we have collected the content about vaccination published between the announcement of the authorisation of the first vaccine and the beginning of the administration of the second round to health professionals. Then we have applied content analysis methodology to the corpus of this case study. The results have shown that the primary Portuguese official sources give themselves the floor regarding the covid-19 vaccination process, addressing three main themes using an eminently informative frame: vaccine administration, priority groups definition and a general approach to the vaccine. Bearing in mind health communication’s primary goals — engage, empower and influence citizens — we conclude that Portuguese official sources have promoted conservative forms of communication, potentially missing the opportunity to foster a more pedagogical and customised digital communication.
- Vacinação: mais um capítulo na narrativa política da pandemiaPublication . Peixinho, Ana Teresa; Lopes, Felisbela; Santos, Clara Almeida; Araújo, Rita; Duff-Burnay, Catarina; Magalhães, Olga EstrelaEste artigo é um estudo de caso exploratório sobre a mediatização da primeira fase de vacinação contra a COVID-19 em Portugal. Analisa qualitativamente dois jornais diários generalistas portugueses – o Público, jornal de referência, e o Jornal de Notícias, jornal popular –, procurando compreender quais as estratégias discursivas utilizadas nas peças informativas sobre vacinação. A análise de discurso de 101 títulos, publicados entre 21 de dezembro de 2020 e 21 de janeiro de 2021, revela que a cobertura noticiosa dos dois jornais recorre essencialmente a duas estratégias discursivas: a politização do acontecimento, configurando uma narrativa que espelha um trabalho jornalístico excessivamente dependente de fontes oficiais; e a promoção de uma narrativa de esperança, contrastante com a narrativa distópica anterior, que dominou os primeiros meses de cobertura da pandemia.