| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 3.74 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
A realização deste estudo pretende a análise comparativa entre dois centros hospitalares sendo um pertencente ao Serviço Nacional de Saúde Português e o outro ao Serviço Nacional de Saúde Britânico, com o objetivo de identificar que estratégias têm vindo a ser adotadas pelos seus gestores hospitalares para a redução de custos em saúde sem prejuízo da qualidade dos serviços prestados. Para tal, foram conduzidas entrevistas semiestruturadas aos diretores financeiros de ambos os hospitais. As questões apresentadas incidem sobre as transformações ao nível do financiamento, relação entre custos e qualidade, melhoria da eficiência pela redução dos custos, estratégias para a redução do desperdício e vetores de atuação para a melhoria da eficiência. O foco nos profissionais de saúde, tecnologia, reorganização dos serviços e desperdício destacam-se como sendo quatro pilares de atuação fundamentais para uma eficiente redução de custos sem prejuízo da qualidade, apontando-se como áreas de intervenção pertinentes para o desenvolvimento de estudos futuros. Salienta-se ainda a preocupação por parte dos gestores, em reduzir custos sem prejuízo da qualidade e em promover serviços ajustados às necessidades dos utilizadores.
The aim of this research is to comparatively analyse a Portuguese and a British Hospital Trusts, focusing to identify what strategies are being adopted by their managers to reduce healthcare costs without risking the quality of the services provided. In order to reach that aim, semi structured interviews were conducted to each hospital’s financial managers. The questions asked concentrate on financial transformation, cost and quality relationship, efficiency improvement through cost reduction, strategies to reduce waste and what vectors to work on to improve efficiency. Focusing on healthcare professionals, technology, departments reformation and waste stand out as the four main pillars to act on for an efficient cost reduction without compromising quality. These also point out as essential paths to develop new research. It is also important to underline the concerns shown by both managers to reduce costs without damaging quality standards and to promote services adjusted to user’s needs.
The aim of this research is to comparatively analyse a Portuguese and a British Hospital Trusts, focusing to identify what strategies are being adopted by their managers to reduce healthcare costs without risking the quality of the services provided. In order to reach that aim, semi structured interviews were conducted to each hospital’s financial managers. The questions asked concentrate on financial transformation, cost and quality relationship, efficiency improvement through cost reduction, strategies to reduce waste and what vectors to work on to improve efficiency. Focusing on healthcare professionals, technology, departments reformation and waste stand out as the four main pillars to act on for an efficient cost reduction without compromising quality. These also point out as essential paths to develop new research. It is also important to underline the concerns shown by both managers to reduce costs without damaging quality standards and to promote services adjusted to user’s needs.
Description
Keywords
Gestão em saúde Gestão de custos Setor da saúde Qualidade Eficiência Healthcare management Cost management Healthcare sector Quality Efficiency