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Advisor(s)
Abstract(s)
A proposta de Trabalho Final de Mestrado (TFM) nasceu da recente parceria empresarial entre a EDP Renováveis e a ACE Portugal S.À R.L. Foi proposto pela primeira analisar os processos de comunicação de resultados da primeira para segunda. O objetivo passou por analisar os processos existentes, a sua performance e possíveis melhoramentos.
De modo a ir de encontro ao objetivo proposto e proceder a um trabalho mais fundamentado, foi elaborado um estudo teórico, este presente na Revisão de Literatura. Com isso foi efetuada uma análise qualitativa, maioritariamente de observação dos costumes, mecanismos de trabalho e exploração documenta.
Sendo que a EDP Renováveis já possui parcerias similares à que criou recentemente com a ACE, já existiam processos similares sendo que, apesar disso, existem pontos que podem ser melhorados e mais de encontro às necessidades do parceiro em questão.
O trabalho de pesquisa futura deverá passar pela abordagem ao Guanxi e pelo trabalho direcionado à uniformização documental realizado nas outras geografias. Além disso, deve ser equacionada a opção da utilização do ponto “others”, relatórios de Health&Safety e atualização de legislação. Devem ser incluídos, também, os KPI’s Repair Rate, Responsive Time e Failure Rate, no processo de comunicação de Resultados.
The proposal for the Masters Final Assignment was born from the recent partnership created between EDP Renewables and ACE Portugal S.À R.L. It was proposed by the first to analyze the processes of communications of results made by the first to the second. The purpose was to analyze the existing processes, their performance and possible ways of improvement. In order to reach the proposed goal and to build a more fundamented paper, it was made a theoretical study, which is present in the Literature Revision. With that, the process passed by a qualitative analysis, predominantly made by routines observation, work mechanisms and documents exploration. EDP Renewables already has similar partnerships to the one that they recently built with ACE, so, there were already existing processes although those can be made better and more specified to the needs of the partner in question. The future research work should go by approaching Guanxi and working towards uniformization of documents relating to those that are already being made in the other geographies. Besides that, it should be taken into account the option of using the point “others” and reports on Health&Safety and Legislation updates. It shoulso be included in the processo of results communication the KPI’s Repair Rate, Responsive Time e Failure Rate.
The proposal for the Masters Final Assignment was born from the recent partnership created between EDP Renewables and ACE Portugal S.À R.L. It was proposed by the first to analyze the processes of communications of results made by the first to the second. The purpose was to analyze the existing processes, their performance and possible ways of improvement. In order to reach the proposed goal and to build a more fundamented paper, it was made a theoretical study, which is present in the Literature Revision. With that, the process passed by a qualitative analysis, predominantly made by routines observation, work mechanisms and documents exploration. EDP Renewables already has similar partnerships to the one that they recently built with ACE, so, there were already existing processes although those can be made better and more specified to the needs of the partner in question. The future research work should go by approaching Guanxi and working towards uniformization of documents relating to those that are already being made in the other geographies. Besides that, it should be taken into account the option of using the point “others” and reports on Health&Safety and Legislation updates. It shoulso be included in the processo of results communication the KPI’s Repair Rate, Responsive Time e Failure Rate.
Description
Keywords
Key performance index Guanxi Acordo de acionistas Shareholders’ agreement