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The main objective of the present work is to analyze the functioning of Ecommerce within the European Union.
In this regard, in order to carry out a solid and reasoned study, we will use as a
basis for our analysis the main Directives and Regulations applicable to electronic
commerce, as well as the co-related decisions established by the Court of Justice of
the European Union and other cases used as a matter to exemplify possible disputes
that may occur within the electronic commerce atmosphere.
Therefore, first the work will give an overall perspective about the importance of
E-commerce, most particularly the European Union, highlighting the exceptional
moment the world is facing and, consequently, the increasing importance of
electronic commerce as a mechanism to help public safety.
In the second part, we will make a historical drawing of the main legal instruments
adopted by the European Union, namely the directives on E-commerce, Consumer
Rights and Alternative Dispute resolution, as well as Regulations about General data
Protection and Online Dispute Resolution for Consumer Disputes. Each chapter will
be accompanied by a case discussed in court or used as an example by some
institution in order to understand the application of the laws, making the subject less
abstract. Last but not least important, the third part will be the conclusion of the work and
where we are going to answer if current state of the legal framework applied to Ecommerce within the European Union is sufficient for its correct functioning or whether new rules shall be adopted.