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Atualmente, as cadeias de abastecimento enfrentam uma série de desafios devido a mudanças significativas no ambiente global. Deste modo, as cadeias de abastecimento surgem como redes dinâmicas que requerem transparência, resiliência, sustentabilidade e adoção de tecnologias emergentes para enfrentar os desafios atuais. O objetivo geral desta dissertação passa por investigar de que forma estes fatores influenciam as cadeias de abastecimento. Tendo isto em consideração, pretendeu-se investigar os principais determinantes da transparência, resiliência e sustentabilidade nas cadeias de abastecimento, assim como o impacto das tecnologias emergentes nas mesmas. Posteriormente, procedeu-se à avaliação dos desafios e oportunidades associados às cadeias de abastecimento. De salientar que, o estudo segue um método de pesquisa qualitativo, utilizando entrevistas semiestruturadas com membros de empresas de diferentes setores. Ao longo da dissertação destaca-se a importância da transparência para rastreabilidade, controlo de custos e conformidade regulatória, promovendo confiança do consumidor e mitigando riscos. A resiliência é considerada crucial para enfrentar desafios imprevistos, salientando-se a necessidade de controlo operacional e colaboração entre os membros da cadeia. A sustentabilidade emerge como uma prioridade crescente, exigindo alinhamento de metas económicas, sociais e ambientais, gestão de riscos e uma cultura organizacional colaborativa e inovadora. Apesar das oportunidades, as empresas enfrentam desafios na adoção de tecnologias emergentes devido a custos e dificuldade de implementação. Por fim, reconhece-se como limitações desta investigação a pequena amostra de entrevistas e reduzida especialização dos entrevistados na área estudada. Identificou-se também áreas para investigação futura, como a otimização das rotas de entrega, gestão de stock com foco em estratégias inovadoras, integração de sistemas e segurança de dados, e melhorias na última etapa da cadeia de abastecimento para vantagem competitiva.
Supply chains are currently facing a series of challenges due to significant changes in the global environment. Supply chains are thus emerging as dynamic networks that require transparency, resilience, sustainability, and the adoption of emerging technologies to meet current challenges. The general aim of this dissertation is to investigate how these factors influence supply chains. The aim was to investigate the main determinants of transparency, resilience, and sustainability in supply chains, as well as the impact of emerging technologies on them. Subsequently, the challenges and opportunities associated with supply chains were assessed. The study follows a qualitative research method, using semi-structured interviews with members of companies from different sectors. Throughout the dissertation, the importance of transparency for traceability, cost control and regulatory compliance is emphasised, promoting consumer confidence and mitigating risks. Resilience is considered crucial for facing unforeseen challenges, emphasising the need for operational control and collaboration between members of the chain. Sustainability is emerging as a growing priority, requiring the alignment of economic, social, and environmental goals, risk management and a collaborative and innovative organisational culture. Despite the opportunities, companies face challenges in adopting emerging technologies due to the costs and difficulty of implementation. Finally, the limitations of this research include the small sample of interviews and the interviewees' limited expertise in the area studied. Areas for future research were also identified, such as the optimisation of delivery routes, stock management with a focus on innovative strategies, systems integration and data security, and improvements in the last stage of the supply chain for competitive advantage.
Supply chains are currently facing a series of challenges due to significant changes in the global environment. Supply chains are thus emerging as dynamic networks that require transparency, resilience, sustainability, and the adoption of emerging technologies to meet current challenges. The general aim of this dissertation is to investigate how these factors influence supply chains. The aim was to investigate the main determinants of transparency, resilience, and sustainability in supply chains, as well as the impact of emerging technologies on them. Subsequently, the challenges and opportunities associated with supply chains were assessed. The study follows a qualitative research method, using semi-structured interviews with members of companies from different sectors. Throughout the dissertation, the importance of transparency for traceability, cost control and regulatory compliance is emphasised, promoting consumer confidence and mitigating risks. Resilience is considered crucial for facing unforeseen challenges, emphasising the need for operational control and collaboration between members of the chain. Sustainability is emerging as a growing priority, requiring the alignment of economic, social, and environmental goals, risk management and a collaborative and innovative organisational culture. Despite the opportunities, companies face challenges in adopting emerging technologies due to the costs and difficulty of implementation. Finally, the limitations of this research include the small sample of interviews and the interviewees' limited expertise in the area studied. Areas for future research were also identified, such as the optimisation of delivery routes, stock management with a focus on innovative strategies, systems integration and data security, and improvements in the last stage of the supply chain for competitive advantage.
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Transparência Resiliência Sustentabilidade Cadeias de abastecimento Transparency Resilience Sustainability Supply chain