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Abstract(s)
O presente estudo utiliza uma abordagem teórico-metodológica quantitativa
com o objetivo de perceber a relação entre Tensão Laboral e a necessidade de
Experiências de Recuperação, a par da forma como é afetada por variáveis
características do trabalho em centros comerciais, locais conhecidos por ambientes de
trabalho ritmados e extenuantes que somam particularidades de configuração e horários
que se equaciona estarem a impedir a recuperação de recursos. Assim, a amostra
constituída por 212 sujeitos foi recolhida em vários centros comerciais de Portugal, que
responderam ao Questionário de Tensão Laboral (Meliá, 1994) e ao Recovery
Experience Questionnaire (Sonnentag & Fritz, 2007, adaptada por Lobo & Pinheiro,
2013). Os resultados indicam que a Tensão Laboral se correlaciona com as Experiências
de Recuperação, sobretudo com a dimensão Afastamento Psicológico, e que sofre maior
impacto das horas extra trabalhadas e do trabalho por turnos rotativos, entre outras
variáveis sociodemográficas. A investigação poderá contribuir para alertar para os
riscos psicossociais do trabalho e para a importância de promover as condições
necessárias às Experiências de Recuperação.
The following study uses a quantitative theoretical and methodological approach in order to explore the relationship between Work Strain and the need for Recovery Experiences, as well as the way it’s affected by other variables resulting of work in shopping centers, places known for their busy and demanding working environments, with schedules that may be an obstruction to the recovery of resources. Thus, this sample of 212 participants was collected in varied shopping centers in Portugal, who responded to the Employment Stress Questionnaire (Meliá, 1994) and the Recovery Experience Questionnaire (Sonnentag & Fritz, 2007, adapted by Lobo & Pinheiro, 2013). The results indicate that the Work Strain correlates with the Recovery Experiences, in particular with the Psychological Detachment dimension. It is also under the impact of the extra hours being worked and the alternating shifts, among other demographic variables. This research could help to draw some attention not only to the psychosocial risks and work-related stress, but also to the importance of promoting the right conditions for the workers to recover.
The following study uses a quantitative theoretical and methodological approach in order to explore the relationship between Work Strain and the need for Recovery Experiences, as well as the way it’s affected by other variables resulting of work in shopping centers, places known for their busy and demanding working environments, with schedules that may be an obstruction to the recovery of resources. Thus, this sample of 212 participants was collected in varied shopping centers in Portugal, who responded to the Employment Stress Questionnaire (Meliá, 1994) and the Recovery Experience Questionnaire (Sonnentag & Fritz, 2007, adapted by Lobo & Pinheiro, 2013). The results indicate that the Work Strain correlates with the Recovery Experiences, in particular with the Psychological Detachment dimension. It is also under the impact of the extra hours being worked and the alternating shifts, among other demographic variables. This research could help to draw some attention not only to the psychosocial risks and work-related stress, but also to the importance of promoting the right conditions for the workers to recover.
Description
Keywords
Experiências de recuperação Tensão laboral Centros comerciais Recovery experiences Work strain Shopping centers