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Abstract(s)
A presente dissertação, intitulada “Impacto de metodologias Source-to-Pay – Caso Grupo NORS”, tem como finalidade apurar o impacto da adoção de sistemas Source-to-Pay nas Organizações, nas suas relações internas e externas. Entende-se por Source-to-Pay, em sentido lato, como um conjunto de tarefas encadeadas, desde que surge uma necessidade de aquisição até à sua liquidação, de interações dentro das Organizações e com os fornecedores, onde é introduzida uma vertente estratégica comparativamente à noção tradicional (Jain & Woodcock. Ed, 2017). De forma a contextualizar o objeto de estudo deste caso, começou-se por estudar os conceitos de Source-to-Pay e as etapas a ela associada, bem como os seus principais benefícios e tecnologia existente. Posteriormente, com a presença do investigador nos serviços partilhados do Grupo NORS, foi possível recolher dados de forma a comparar as condições e os processos aplicados antes e depois da introdução das metodologias estudadas. O presente trabalho permitiu concluir através da informação recolhida e do suporte da literatura estudada, que a adoção de metodologias Source-to-Pay trazem benefícios ao nível da gestão de custos, eficiência dos processos, relação com os fornecedores e, principalmente, no valor criado para o cliente, alavancados pela tecnologia existente. No que diz respeito ao caso de estudo abordado, foi possível identificar os benefícios anteriormente mencionados, no entanto, há ainda ferramentas por adotar e processos a melhorar de forma a alcançar uma maior vantagem competitiva.
The present dissertation, entitled "Impact of Source-to-Pay methodologies - NORS Group Case", aims to investigate the impact of the adoption of Source-to Pay systems on Organizations, their internal and external relationships. Source-to-Pay is understood, in a broad sense, as a set of linked tasks, from the emergence of a procurement need to its settlement, of interactions within organizations and with suppliers, where a strategic aspect is introduced in comparison to the traditional notion (Jain & Woodcock. Ed, 2017). In order to contextualize the object of study of this case, we began by studying the concepts of Source-to-Pay and the associated stages, as well as their main benefits and associated technology. Subsequently, with the researcher's presence in Grupo NORS's shared services, it was possible to collect data in order to compare the conditions and processes applied before and after the introduction of the studied methodologies. This study allowed us to conclude, based on the information collected and the literature studied, that the adoption of Source-to-Pay methodologies brings benefits in terms of cost management, process efficiency, supplier relationships, and mainly in the value created for the customer, leveraged by existing technology. Regarding the case study addressed, it was possible to identify the aforementioned benefits; however, there are still tools to be adopted and processes to be improved in order to achieve greater competitive advantage.
The present dissertation, entitled "Impact of Source-to-Pay methodologies - NORS Group Case", aims to investigate the impact of the adoption of Source-to Pay systems on Organizations, their internal and external relationships. Source-to-Pay is understood, in a broad sense, as a set of linked tasks, from the emergence of a procurement need to its settlement, of interactions within organizations and with suppliers, where a strategic aspect is introduced in comparison to the traditional notion (Jain & Woodcock. Ed, 2017). In order to contextualize the object of study of this case, we began by studying the concepts of Source-to-Pay and the associated stages, as well as their main benefits and associated technology. Subsequently, with the researcher's presence in Grupo NORS's shared services, it was possible to collect data in order to compare the conditions and processes applied before and after the introduction of the studied methodologies. This study allowed us to conclude, based on the information collected and the literature studied, that the adoption of Source-to-Pay methodologies brings benefits in terms of cost management, process efficiency, supplier relationships, and mainly in the value created for the customer, leveraged by existing technology. Regarding the case study addressed, it was possible to identify the aforementioned benefits; however, there are still tools to be adopted and processes to be improved in order to achieve greater competitive advantage.
Description
Keywords
Source-to-pay Source-to-contract Procure-to-pay Gestão de fornecedores