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Abstract(s)
A aplicação de medidas de Responsabilidade Social Empresarial tem ganho
progressivamente maior importância para as empresas ao longo do tempo. Ao
multiplicarem-se os desafios a que as empresas são atualmente sujeitas são cada vez
mais aquelas que aplicam medidas corporativas com impacto junto de todos os
stakeholders. Apesar do crescente interesse no conceito, os estudos existentes
concentram-se essencialmente numa perspetiva macro, descurando aquele que é o
impacto junto da dimensão interna corporativa, os colaboradores.
Assim, ao longo deste estudo é analisada a influência das perceções da
responsabilidade social empresarial num contexto em específico, a consultora
INOVA+. Para analisar esta influência foi avaliada a relação entre as perceções de
responsabilidade social empresarial com as perceções sobre o capital psicológico e a
satisfação no trabalho dos colaboradores da consultora. Adicionalmente, foi testado
a relação do capital psicológico com a satisfação no trabalho.
Neste estudo de caso foi adoptada uma abordagem mista que pretendeu
conjugar os dados recolhidas em questionário, com os dados recolhidos em
entrevista e sobretudo com o observado no estágio curricular. O estágio assume um
papel fundamental nesta análise, pois permitiu uma vivência interna que facilitou a
atribuição de sentido e significado prático aos dados.
Os resultados deste estudo empírico mostram que, no contexto da empresa já
citada, os construtos em estudo apresentam uma relação positiva entre si. Desta
forma, foram construídas propostas de melhoria de modo a que as medidas de
responsabilidade corporativa tomadas na empresa abranjam todas as suas
dimensões e que sejam um meio para incrementar o nível do capital psicológico e da
satisfação do talento da consultora.
The adoption of Corporate Social Responsibility measures has progressively gained greater importance for companies over time. By multiplying the challenges to which companies are currently subject are increasingly those that apply corporate measures that impact all stakeholders. Despite the growing interest in the concept, existing studies focus mainly on a macro perspective, neglecting the impact on the internal corporate dimension the employees. Thus, throughout this study the influence of the perceptions of Corporate Social Responsibiliy is analyzed in a specific context, the consultant INOVA +. To achieve this the relationship between the perceptions of corporate social responsibility and the perceptions on the psychological capital and the job satisfaction of the employees of the consultant was evaluated. Additionally, the relationship of psychological capital was tested with satisfaction at work. In this case study a mixed approach was chosen to aggregate the data collected in questionnaire, with the data collected in an interview and especially with observations obtained during the curricular internship. The internship takes on a key role in this analysis, as it provided an internal experience that facilitated the assignment of practical meaning to the data. The results of this empirical study show that, in the context of the company already cited, the constructs in study have a positive relationship with each other. In this way, proposals for improvement were built so that the corporate responsibility measures taken in the company cover all its dimensions and that they are a means to increase the level of psychological capital and the satisfaction of the talent of Consultant.
The adoption of Corporate Social Responsibility measures has progressively gained greater importance for companies over time. By multiplying the challenges to which companies are currently subject are increasingly those that apply corporate measures that impact all stakeholders. Despite the growing interest in the concept, existing studies focus mainly on a macro perspective, neglecting the impact on the internal corporate dimension the employees. Thus, throughout this study the influence of the perceptions of Corporate Social Responsibiliy is analyzed in a specific context, the consultant INOVA +. To achieve this the relationship between the perceptions of corporate social responsibility and the perceptions on the psychological capital and the job satisfaction of the employees of the consultant was evaluated. Additionally, the relationship of psychological capital was tested with satisfaction at work. In this case study a mixed approach was chosen to aggregate the data collected in questionnaire, with the data collected in an interview and especially with observations obtained during the curricular internship. The internship takes on a key role in this analysis, as it provided an internal experience that facilitated the assignment of practical meaning to the data. The results of this empirical study show that, in the context of the company already cited, the constructs in study have a positive relationship with each other. In this way, proposals for improvement were built so that the corporate responsibility measures taken in the company cover all its dimensions and that they are a means to increase the level of psychological capital and the satisfaction of the talent of Consultant.
Description
Keywords
Corporate Social Responsibility Capital psychological Job satisfaction Responsabilidade Social Empresarial Capital psicológico Satisfação no trabalho