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A Responsabilidade Social Empresarial (RSE) tem sido um tema de crescente interesse tanto para a academia quanto para o setor empresarial. Atualmente, muitas empresas vão além da busca pelo lucro, ampliando o seu foco para questões de sustentabilidade e impactos ambientais e sociais, adotando uma postura de responsabilidade social que abrange tanto as suas operações internas quanto externas. Contudo, as empresas têm vindo a sentir a necessidade de se adaptarem a novos paradigmas, focando-se no bem-estar dos colaboradores. Um desafio central é a promoção da diversidade e inclusão. O estudo e aprofundamento sobre este tema é fundamental porque permite compreender quais são os fatores promotores de diversidade e inclusão nas empresas e como estes podem impactar positivamente a inovação, produtividade e competitividade das organizações. Produzir conhecimento científico é essencial para orientar as organizações na aplicação eficaz de políticas inclusivas. A pertinência social de estudar este tema reside na promoção de igualdade de oportunidades e na tentativa da criação de ambientes de trabalho mais justos e representativos da sociedade. Neste sentido, o Serviço Social pode adquirir um papel importante como facilitador no processo de promoção de diversidade e inclusão. Sendo o Serviço Social uma área das Ciências Sociais, é importante que traga contributos para a intervenção nesta área na qual intervém. Esta investigação assenta numa pesquisa qualitativa, com base, essencialmente, na realização de entrevistas semiestruturadas a um total de seis colaboradores de uma empresa do grupo segurador com atuação em Portugal. Desta dissertação emergiu, assim, a importância da diversidade e inclusão nas organizações, destacando a necessidade de que essas práticas reflitam a pluralidade social e promovam um ambiente de trabalho justo e inclusivo. No entanto, persistem desafios significativos, como a implementação eficaz dessas iniciativas e a necessidade de monitorizar o seu impacto real.
Corporate Social Responsibility (CSR) has become an increasingly important topic for both academia and the business sector. Nowadays, many companies go beyond the pursuit of profit, expanding their focus to sustainability issues and environmental and social impacts, adopting a social responsibility approach that encompasses both their internal and external operations. However, companies are feeling the need to adapt to new paradigms, focusing on the well-being of employees. A central challenge is the promotion of diversity and inclusion. The study and deepening of this topic are fundamental as it allows for an understanding of the factors that promote diversity and inclusion in companies and how these can positively impact innovation, productivity, and competitiveness. Producing scientific knowledge is essential to guide organizations in the effective implementation of inclusive policies. The social relevance of studying this topic lies in promoting equal opportunities and striving to create fairer work environments that represent society. In this regard, Social Work can play an important role as a facilitator in the process of promoting diversity and inclusion. Here9s the translation of your sentence into English: "Since Social Work is a field of Social Sciences, it is important that it contributes to the intervention in this area in which it operates." The research is based on qualitative methodology, primarily consisting of semi-structured interviews with a total of six employees from an insurance group operating in Portugal. This dissertation highlighted the importance of diversity and inclusion in organizations, emphasizing the need for these practices to reflect social plurality and promote a fair and inclusive work environment. However, significant challenges remain, such as the effective implementation of these initiatives and the need to monitor their real impact.
Corporate Social Responsibility (CSR) has become an increasingly important topic for both academia and the business sector. Nowadays, many companies go beyond the pursuit of profit, expanding their focus to sustainability issues and environmental and social impacts, adopting a social responsibility approach that encompasses both their internal and external operations. However, companies are feeling the need to adapt to new paradigms, focusing on the well-being of employees. A central challenge is the promotion of diversity and inclusion. The study and deepening of this topic are fundamental as it allows for an understanding of the factors that promote diversity and inclusion in companies and how these can positively impact innovation, productivity, and competitiveness. Producing scientific knowledge is essential to guide organizations in the effective implementation of inclusive policies. The social relevance of studying this topic lies in promoting equal opportunities and striving to create fairer work environments that represent society. In this regard, Social Work can play an important role as a facilitator in the process of promoting diversity and inclusion. Here9s the translation of your sentence into English: "Since Social Work is a field of Social Sciences, it is important that it contributes to the intervention in this area in which it operates." The research is based on qualitative methodology, primarily consisting of semi-structured interviews with a total of six employees from an insurance group operating in Portugal. This dissertation highlighted the importance of diversity and inclusion in organizations, emphasizing the need for these practices to reflect social plurality and promote a fair and inclusive work environment. However, significant challenges remain, such as the effective implementation of these initiatives and the need to monitor their real impact.
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Keywords
Sustentabilidade Responsabilidade social empresarial Responsabilidade social interna Responsabilidade social externa Diversidade e inclusão Equidade Sustainability Corporate social responsibility Internal social responsibility External social responsibility Diversity and inclusion Equity
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