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O envelhecimento rápido das sociedades transformou as Estruturas Residenciais
para Idosos numa das principais respostas sociais em Portugal na prestação de cuidados
às pessoas mais velhas. Neste contexto, os Auxiliares de Ação Direta (AAD) surgem
como atores principais na prestação de cuidados e atenção aos residentes. O
desconhecimento sobre o processo de envelhecimento, as alterações físicas,
psicológicas e sociais, assim como as representações, os sentimentos e emoções
desenvolvidas relativamente à velhice, limitam a ação destes profissionais às rotinas
impostas pela instituição. Este trabalho tem como objetivo desenvolver um programa de
formação contínua para AAD em contexto institucional, assumindo-se como ferramenta
de gestão capaz de dotar os recursos humanos com as competências necessárias para
proporcionar uma prestação de cuidados que tenha em conta a individualidade e as
necessidades da pessoa idosa. Simultaneamente, poderá fornecer aos AAD estratégias
que os ajudem a enfrentar as dificuldades subjacentes à sua prática profissional diária.
Para responder a esta problemática, optou-se por uma metodologia de projeto. Da
análise do diagnóstico de necessidades resultou na criação de três cursos de formação:
Morte e Luto, Gestão de Conflitos, Relações com a Família.
The rapid aging of societies has made Nursing Homes for Older People into one of the main social responses in Portugal in providing care to older people. In this context, Auxiliares de Ação Direta (AAD) appear as main ators in the provision of care and attention to residents. Lack of knowledge about the aging process, physical, psychological and social changes, as well as the representations, feelings and emotions developed in relation to old age, limit these professional’s work to the need to comply with the routines imposed by the institutions. This work aims to develop a continuing training program for AAD in an institutional context, assuming it as a management tool capable of providing human resources with the necessary skills to provide care that takes into account the individual's identity and needs. Simultaneously, it can provide professionals with strategies that help them to face the difficulties underlying their daily professional practice. To respond to this problem, a project methodology was chosen. The analysis of the needs diagnosis resulted in the creation of three training courses: Death and Mourning, Conflict Management, Family Relations.
The rapid aging of societies has made Nursing Homes for Older People into one of the main social responses in Portugal in providing care to older people. In this context, Auxiliares de Ação Direta (AAD) appear as main ators in the provision of care and attention to residents. Lack of knowledge about the aging process, physical, psychological and social changes, as well as the representations, feelings and emotions developed in relation to old age, limit these professional’s work to the need to comply with the routines imposed by the institutions. This work aims to develop a continuing training program for AAD in an institutional context, assuming it as a management tool capable of providing human resources with the necessary skills to provide care that takes into account the individual's identity and needs. Simultaneously, it can provide professionals with strategies that help them to face the difficulties underlying their daily professional practice. To respond to this problem, a project methodology was chosen. The analysis of the needs diagnosis resulted in the creation of three training courses: Death and Mourning, Conflict Management, Family Relations.
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Keywords
Envelhecimento Cuidado Auxiliar de ação direta Formação Aging Care Auxiliar de ação direta Training