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Authors
Abstract(s)
A presente investigação reporta um caso de estudo sobre os processos de renovação de lojas em retalho especializado. Aborda a Gestão de Projetos de uma loja do grupo Sonae, fazendo a análise global dos processos. Está assente numa base teórica centrada na metodologia Lean e a sua aplicabilidade à Gestão de Projetos, tem como principais objetivos a exposição detalhada do projeto e posterior identificação de desperdícios, culminando com propostas para a sua extinção, com base numa abordagem de lean thinking. Contempla o acompanhamento total do projeto, partindo depois para a sua desconstrução e estudo das fases que o compõem, através elaboração de um mapeamento de processos, análise de procedimentos, milestones, stakeholders e respetiva calendarização.
The following research addresses case study focused on the processes of new store development in specialized retail. It reflects a global analysis of the project management processes in a store remodelling of a Sonae’s group store. Based in a Lean Thinking methodology and its applicability to project management this work has as main objectives the detailed exposition of the entire development, identification of waste related and suggestions for its extinction through a lean approach, maximizing efficiency through incremental improvement. For that purpose it follows a detailed deconstruction of the project on each phase, including process mapping, analysis of milestones, stakeholders and time frame.
The following research addresses case study focused on the processes of new store development in specialized retail. It reflects a global analysis of the project management processes in a store remodelling of a Sonae’s group store. Based in a Lean Thinking methodology and its applicability to project management this work has as main objectives the detailed exposition of the entire development, identification of waste related and suggestions for its extinction through a lean approach, maximizing efficiency through incremental improvement. For that purpose it follows a detailed deconstruction of the project on each phase, including process mapping, analysis of milestones, stakeholders and time frame.
Description
Keywords
Gestão de projetos Lean thinking Gestão de projetos lean Retalho Retalho especializado Construção em retalho Desenvolvimento de lojas Project management Lean project management Store construction New store development Retail Specialized retail