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Browsing by Issue Date, starting with "2016-11-29"

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  • The quality of management through a management control perspective : a survey proposal
    Publication . Vale, José Manuel Silva Domingues do; Soares, Miguel Alberto Reis; Marques, Luís Manuel Dionísio
    Having as an underlying basis the literature review, which emphasizes, on one hand, business management practices, and, on the other, systems of management control, the main goal of this dissertation is to propose an analytical tool of the state of play of the development of these very systems. The study focused on various models identified in the literature reviewed, in order to create a suitable survey tool. In the first part of this work three different literature trends are identified: the management practices analysis and comparisons between firms, which is mainly based on Bloom et. al.’s (2007) research; the existing frameworks for management control systems analysis, and contemporary performance measurement systems and their importance to the modern organization. Subsequently, a new organizational double-blind survey tool was created in order to investigate the management controls that are employed by any firm. This tool will allow for comparisons to be made across organizations, as well as internal analysis of management practices, which we argue as management control. Lastly, this work also highlights some issues that could be addressed in future research.
    2016-11-29Master thesis Open access Show more
  • Análise aos processos de renovação de loja na Sonae SR
    Publication . Lima, Duarte Campos Costa; Guimarães, Maria Cristina Geraldes Malheiro Machado
    A presente investigação reporta um caso de estudo sobre os processos de renovação de lojas em retalho especializado. Aborda a Gestão de Projetos de uma loja do grupo Sonae, fazendo a análise global dos processos. Está assente numa base teórica centrada na metodologia Lean e a sua aplicabilidade à Gestão de Projetos, tem como principais objetivos a exposição detalhada do projeto e posterior identificação de desperdícios, culminando com propostas para a sua extinção, com base numa abordagem de lean thinking. Contempla o acompanhamento total do projeto, partindo depois para a sua desconstrução e estudo das fases que o compõem, através elaboração de um mapeamento de processos, análise de procedimentos, milestones, stakeholders e respetiva calendarização.
    2016-11-29Master thesis Open access Show more