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Advisor(s)
Abstract(s)
Tem crescido o número de profissionais de saúde que apresentam sinais de esgotamento
profissional o que, por sua vez, poderá levar ao desenvolvimento da síndrome de burnout,
com implicações significativas no que concerne ao bem-estar individual de cada
profissional, bem como na qualidade do desempenho e trabalho prestado à população.
Assim, é necessário explorar e identificar novas áreas relevantes para o trabalho
preventivo e interventivo nesta área. O presente estudo, de cariz quantitativo e
correlacional, pretendeu averiguar o papel moderador da resiliência coletiva na relação
entre o team work engagement e o burnout, bem como na relação entre o team work
engagement e o bem-estar. Pretendeu-se também identificar diferenças entre os
profissionais de saúde que trabalham e não trabalham em regime de turnos relativamente
à resiliência, bem-estar, team work engagement e burnout, bem como identificar
possíveis preditores quer de burnout e de bem-estar nos profissionais de saúde.
Participaram no estudo 135 profissionais de saúde de um hospital do distrito de Lisboa
(e.g., médicos, enfermeiros) e profissionais com cargos de chefia, que preencheram
instrumentos de autorrelato, nomeadamente o Questionário de Burnout de Granada, o
questionário Team Work Engagement, o questionário Team PsyCap e o PERMAProfiler.
Os resultados revelaram que o team work engagement e questões
socioeconómicas representam os principais preditores quer de burnout, quer de bem-estar
nos profissionais de saúde. O grupo de profissionais de saúde que trabalha por tunos,
apresentou ter mais níveis de burnout e níveis mais baixos de bem-estar. Por fim, o efeito
moderador da resiliência coletiva não foi confirmado, quer na relação entre o team work
engagement e o burnout, quer na relação entre o team work engagement e o bem-estar.
Os resultados são discutidos na perspetiva de desenvolvimento de novos caminhos de
intervenção psicológica neste campo com o intuito de, futuramente, serem analisados
novos mecanismos de ação e diretrizes centrados na promoção da resiliência coletiva e
do team work engagement junto dos profissionais de saúde e respetivas organizações, de
forma a potenciar maiores níveis de bem-estar e uma redução das problemáticas
associadas ao desgaste emocional dos profissionais de saúde.
The number of health professionals who show signs of professional exhaustion has grown, which in turn may lead to the development of burnout syndrome, with significant implications regarding the individual well-being of each professional, as well as the quality of the performance and work provided to the population. Thus, it is necessary to explore and identify new areas relevant to preventive and interventional work in this area. The present study, of quantitative and correlational nature, pretended to ascertain the moderator role of the collective resilience between the teamwork engagement and the burnout, as well as between the team work engagement and the well-being. It was also intended to identify the differences between the health-professionals that work and those that don’t work in shifts regimes, in terms of resilience, well-being, team work engagement and burnout, as well as identifying possible predictors of burnout or wellbeing, in health-professionals. 135 health professionals from a hospital in the district of Lisbon participated in the present study (doctors, nurses) and health professionals with management and administration jobs, that filled self-report instruments, such as the “Granada burnout” questionnaire, the “Team Work Engagement” questionnaire, the “Team PsyCap” questionnaire and the “PERMA-Profiler” questionnaire. The results revealed that the team work engagement and social-economics issues represent the main predictors of burnout and well-being in health professionals. The health professionals group that work in shifts, revealed to have more levels of burnout and lower levels of well-being. Finally, the moderating effect of collective resilience has not been confirmed, either in the relation between team work engagement and burnout, or in the relationship between team work engagement and well-being. The results are discussed in the perspective of developing new paths of psychological intervention in this field in order to analyse new mechanisms of actions and guidelines in the future, centred on the promotion of collective resilience and team work engagement with health professionals and their organizations, in order to enhance higher levels of well-being and a reduction in the problems associated with the emotional exhaustion of health professionals.
The number of health professionals who show signs of professional exhaustion has grown, which in turn may lead to the development of burnout syndrome, with significant implications regarding the individual well-being of each professional, as well as the quality of the performance and work provided to the population. Thus, it is necessary to explore and identify new areas relevant to preventive and interventional work in this area. The present study, of quantitative and correlational nature, pretended to ascertain the moderator role of the collective resilience between the teamwork engagement and the burnout, as well as between the team work engagement and the well-being. It was also intended to identify the differences between the health-professionals that work and those that don’t work in shifts regimes, in terms of resilience, well-being, team work engagement and burnout, as well as identifying possible predictors of burnout or wellbeing, in health-professionals. 135 health professionals from a hospital in the district of Lisbon participated in the present study (doctors, nurses) and health professionals with management and administration jobs, that filled self-report instruments, such as the “Granada burnout” questionnaire, the “Team Work Engagement” questionnaire, the “Team PsyCap” questionnaire and the “PERMA-Profiler” questionnaire. The results revealed that the team work engagement and social-economics issues represent the main predictors of burnout and well-being in health professionals. The health professionals group that work in shifts, revealed to have more levels of burnout and lower levels of well-being. Finally, the moderating effect of collective resilience has not been confirmed, either in the relation between team work engagement and burnout, or in the relationship between team work engagement and well-being. The results are discussed in the perspective of developing new paths of psychological intervention in this field in order to analyse new mechanisms of actions and guidelines in the future, centred on the promotion of collective resilience and team work engagement with health professionals and their organizations, in order to enhance higher levels of well-being and a reduction in the problems associated with the emotional exhaustion of health professionals.
Description
Keywords
Profissionais de saúde Burnout Bem-estar Resiliência coletiva Team work engagement Trabalho por turno Health professionals Well-being Collective resilience Shifts regimes