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Low code/ no code : adoção e impacto no desenvolvimento de sistemas de informação
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Abstract(s)
As plataformas Low Code/ No Code têm transformado o cenário do desenvolvimento de sistemas de informação, possibilitando que indivíduos com escassa ou nenhuma experiência em programação desenvolvam soluções tecnológicas de maneira rápida e eficiente. Essa mudança é impulsionada pela procura crescente por inovação nas organizações e pela falta de programadores capacitados, o que torna imprescindível buscar alternativas mais acessíveis e ágeis para o desenvolvimento. A presente dissertação tem a finalidade de examinar o impacto, as vantagens e os obstáculos relacionados à implementação de plataformas Low Code/ No Code no ambiente corporativo, dando especial destaque à atuação dos trabalhadores do conhecimento e dos especialistas em tecnologias da informação. A pesquisa adota uma abordagem qualitativa, fundamentada num paradigma qualitativo e numa perspetiva exploratória quanto à profundidade. Entrevistas semiestruturadas foram conduzidas com especialistas da área de Tecnologia da Informação e com uma empresa de destaque no desenvolvimento, a Mendix. Por meio dessas entrevistas, buscou-se identificar exemplos concretos de aplicação, obstáculos à implementação, perceções acerca da segurança e expectativas futuras em relação à evolução dessas plataformas. Os resultados evidenciam que, embora existam benefícios claros em termos de agilidade no desenvolvimento e acessibilidade, persistem desafios substanciais, especialmente a integração com sistemas legados e a dependência tecnológica em relação aos fornecedores. A segurança, comumente considerada uma vulnerabilidade, aparece como uma preocupação progressivamente atenuada, em virtude do avanço das próprias plataformas, que incorporam práticas rigorosas de conformidade e proteção de dados. Conclui-se que as plataformas Low Code/ No Code constituem uma contribuição significativa para a transformação digital nas instituições, favorecendo a democratização do desenvolvimento de software e a melhoria dos processos internos. Contudo, sua adoção deve ser realizada por meio de uma análise crítica e estratégica de suas limitações e dos contextos em que são aplicadas.
Low Code/ No Code platforms have transformed the information systems development landscape, enabling individuals with little or no programming experience to develop technological solutions quickly and efficiently. This change is driven by the growing demand for innovation in organisations and the lack of trained programmers, which makes it essential to look for more accessible and agile alternatives for development. The purpose of this dissertation is to examine the impact, advantages and obstacles related to the implementation of Low Code/ No Code platforms in the corporate environment, with special emphasis on the role of knowledge workers and information technology specialists. The research adopts a qualitative approach, based on an interpretive paradigm. Semi-structured interviews were conducted with specialists in the area of Information Technology and with a leading development company, Mendix. These interviews sought to identify concrete examples of application, obstacles to implementation, perceptions about security and future expectations regarding the evolution of these platforms. The results show that although there are clear benefits in terms of development agility and accessibility, substantial challenges remain, especially integration with legacy systems and technological dependence on suppliers. Security, commonly considered a vulnerability, appears to be a progressively lessened concern due to the advancement of the platforms themselves, which incorporate rigorous compliance and data protection practices. The conclusion is that Low Code/No Code platforms make a significant contribution to the digital transformation of institutions, favouring the democratisation of software development and the improvement of internal processes. However, their adoption must be carried out through a critical and strategic analysis of their limitations and the contexts in which they are applied.
Low Code/ No Code platforms have transformed the information systems development landscape, enabling individuals with little or no programming experience to develop technological solutions quickly and efficiently. This change is driven by the growing demand for innovation in organisations and the lack of trained programmers, which makes it essential to look for more accessible and agile alternatives for development. The purpose of this dissertation is to examine the impact, advantages and obstacles related to the implementation of Low Code/ No Code platforms in the corporate environment, with special emphasis on the role of knowledge workers and information technology specialists. The research adopts a qualitative approach, based on an interpretive paradigm. Semi-structured interviews were conducted with specialists in the area of Information Technology and with a leading development company, Mendix. These interviews sought to identify concrete examples of application, obstacles to implementation, perceptions about security and future expectations regarding the evolution of these platforms. The results show that although there are clear benefits in terms of development agility and accessibility, substantial challenges remain, especially integration with legacy systems and technological dependence on suppliers. Security, commonly considered a vulnerability, appears to be a progressively lessened concern due to the advancement of the platforms themselves, which incorporate rigorous compliance and data protection practices. The conclusion is that Low Code/No Code platforms make a significant contribution to the digital transformation of institutions, favouring the democratisation of software development and the improvement of internal processes. However, their adoption must be carried out through a critical and strategic analysis of their limitations and the contexts in which they are applied.
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Low code/ no code Desenvolvimento de sistemas de informação Transformação digital Trabalhadores do conhecimento Segurança em aplicações Produtividade empresarial Information systems development Digital transformation Knowledge workers Application security Business productivity
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