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Abstract(s)
O presente estudo procura explorar a relação entre o tipo de comunicação (i.e., formal e informal) e o engagement dos trabalhadores e como esta relação se expressa nas diferentes gerações (i.e. Baby Boomers, Geração X e Millenials). Os dados foram recolhidos através de um questionário online, tendo-se obtido uma amostra de 157 participantes. Contrariamente ao esperado os resultados não demonstraram que a comunicação informal prediz níveis de engagement superiores em qualquer um dos grupos geracionais. Foram discutidas as limitações do presente estudo, assim como as implicações do mesmo para futuras investigações.
The present study seeks to explore the relationship between the type of communication (i.e., formal and informal) and worker engagement and how this relationship is expressed in the different generations (i.e., Baby Boomers, Generation X and Millenials). All the data were collected through an online questionnaire, resulting in a sample of 157 participants. Despite the expectations, the results did not show that informal communication predicts higher levels of engagement in any of the generational groups. The limitations of the present study were discussed, as well its implications for future investigations.
The present study seeks to explore the relationship between the type of communication (i.e., formal and informal) and worker engagement and how this relationship is expressed in the different generations (i.e., Baby Boomers, Generation X and Millenials). All the data were collected through an online questionnaire, resulting in a sample of 157 participants. Despite the expectations, the results did not show that informal communication predicts higher levels of engagement in any of the generational groups. The limitations of the present study were discussed, as well its implications for future investigations.
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Keywords
Comunicação organizacional Baby boomers Geração X Millennials Organizational communication Engagement Generation X