| Nome: | Descrição: | Tamanho: | Formato: | |
|---|---|---|---|---|
| 1.45 MB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Atualmente, o efeito da globalização atinge todas as indústrias, levando a malha empresarial a atravessar um período de grande pressão de condições de mercado em constante mudança. A diversificação e aumento da oferta aliadas a ciclos de vida cada vez mais curtos dos produtos conduz as empresas a procurarem destacar-se pela produção customizada, rapidez e elevada qualidade. A capacidade de inovação e eficiência face ao paradigma atual tornou-se o fator diferencial para o sucesso de qualquer organização. Neste contexto as práticas Lean surgem como uma filosofia de gestão focadas na maximização do valor gerado para o cliente através da redução de desperdícios, tendo por base uma visão de constante melhoria. Esta tese pretende caracterizar a implementação da metodologia Lean, em empresas PME – pela sua esmagadora presença no mercado nacional. Para explorar este tópico, realizou-se uma pesquisa indutiva e exploratória, e entrevistaram-se dez empresas PME da indústria portuguesa onde a metodologia Lean estava a ser aplicada. Os resultados obtidos evidenciam que: (1) os principais impulsionadores da implementação são os processos de certificação ou a gestão de topo; (2) a melhoria contínua, os 5S e a gestão visual são as práticas mais valorizadas pelas PME; (3) a falta de recursos e de conhecimento são os principais entraves ao florescimento desta prática; (4) entre os benefícios refletiu-se um aumento de produtividade, qualidade e segurança, e melhor gestão de espaço. Estes resultados sugerem que as PME têm interesse e estão a fazer esforços para implementar práticas Lean, no entanto as dificuldades encontradas têm um efeito de retardamento no sucesso da implementação.
Nowadays the effect of globalization has an impact on all types of industries, putting great pressure on companies due to the continuously changing market conditions. The diversity and rise in the offer of services and products allied with increasingly shorter product life cycles drives companies to try to stand out through customization, speed, and quality. Therefore, the ability to innovate and efficiently face the current paradigm has become the differential factor for the success of any organization. In this context, Lean practices emerge as a management philosophy focused on maximizing the value generated by reducing waste, following continuous improvement. This thesis intends to characterize the implementation of Lean methodology in SME companies – due to their overwhelming presence in the national market. To explore this topic, it will be conducted an inductive and exploratory research. Plus, ten interviews of SME companies in the Portuguese industry where the Lean methodology was being applied. The results obtained show that: (1) the main drivers for implementation are the certification processes or management influence; (2) continuous improvement, 5S and visual management are the practices most valued by SMEs; (3) lack of resources and knowledge are the main obstacles to the development of this practice; (4) among the benefits there was an increase in productivity, quality and safety, and better space management. These results suggest that SMEs are interested and are making efforts to implement Lean practices, however the difficulties encountered are having a delaying effect on the success of the implementations.
Nowadays the effect of globalization has an impact on all types of industries, putting great pressure on companies due to the continuously changing market conditions. The diversity and rise in the offer of services and products allied with increasingly shorter product life cycles drives companies to try to stand out through customization, speed, and quality. Therefore, the ability to innovate and efficiently face the current paradigm has become the differential factor for the success of any organization. In this context, Lean practices emerge as a management philosophy focused on maximizing the value generated by reducing waste, following continuous improvement. This thesis intends to characterize the implementation of Lean methodology in SME companies – due to their overwhelming presence in the national market. To explore this topic, it will be conducted an inductive and exploratory research. Plus, ten interviews of SME companies in the Portuguese industry where the Lean methodology was being applied. The results obtained show that: (1) the main drivers for implementation are the certification processes or management influence; (2) continuous improvement, 5S and visual management are the practices most valued by SMEs; (3) lack of resources and knowledge are the main obstacles to the development of this practice; (4) among the benefits there was an increase in productivity, quality and safety, and better space management. These results suggest that SMEs are interested and are making efforts to implement Lean practices, however the difficulties encountered are having a delaying effect on the success of the implementations.
Descrição
Palavras-chave
Práticas Lean Implementação Lean PME Indústria portuguesa Lean practices Lean implementation SME Portuguese industry