| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 775.19 KB | Adobe PDF |
Abstract(s)
As plataformas digitais têm vindo a assumir um papel fulcral na economia a nível mundial, criando novas oportunidades e desafios para trabalhadores e empresas. O presente estudo, de carácter exploratório, teve como objetivos, conhecer o percurso de vida e as características pessoais dos trabalhadores das plataformas digitais, bem como explorar as razões que levaram estes indivíduos a iniciar esta atividade, como percecionam as condições laborais e o suporte organizacional da plataforma e como essas vivências podem interferir com o seu bem-estar e com a conciliação da sua vida profissional e pessoal. O método deste estudo é qualitativo, realizado através de entrevistas semi-estruturadas, a dez participantes. Os resultados revelam uma amostra de trabalhadores cuja duração média nas plataformas é de 1 ano e 4 meses, sendo que a maioria destes tiveram outras profissões extra plataforma. Para além confirmar a desproteção social e a vulnerabilidade a que estes trabalhadores estão expostos, este estudo permitiu compreender o significado, a vivência e influência que as emoções positivas e negativas têm nestes trabalhadores, assim como, reconhecer algumas das estratégias utilizadas por estes para a melhorar conciliação da sua vida profissional e pessoal. As implicações práticas passam por dar visibilidade às perspetivas e sugestões de melhoria profissional apresentadas por estes trabalha dores para criar condições laborais dignas.
Digital platforms are assuming a key role in the economy worldwide, creating new opportunities and new challenges for workers and companies. This exploratory study aimed to understand the life path and personal characteristics of digital platform workers, the reasons that led these individuals to start this activity, as well as to explore how these workers perceive working conditions and organizational support and how the experience can interfere with their well-being and with the reconciliation of professional and personal life. The method of this study is qualitative, carried out through semi-structured interviews with ten participants. The results show a sample of workers whose average duration on the platforms is 1 year and 4 months, and most of them had another job besides the platform. The study allowed, in addition to the view of the social lack of protection and vulnerability to which these workers are exposed, to understand the meaning, experience and influence that positive and negative emotions have on these workers, as well as some of the strategies used by them to conciliate of professional and personal life. The practical implications go through giving visibility to the perspectives and suggestions for professional improvement projected by these workers to create dignified working conditions.
Digital platforms are assuming a key role in the economy worldwide, creating new opportunities and new challenges for workers and companies. This exploratory study aimed to understand the life path and personal characteristics of digital platform workers, the reasons that led these individuals to start this activity, as well as to explore how these workers perceive working conditions and organizational support and how the experience can interfere with their well-being and with the reconciliation of professional and personal life. The method of this study is qualitative, carried out through semi-structured interviews with ten participants. The results show a sample of workers whose average duration on the platforms is 1 year and 4 months, and most of them had another job besides the platform. The study allowed, in addition to the view of the social lack of protection and vulnerability to which these workers are exposed, to understand the meaning, experience and influence that positive and negative emotions have on these workers, as well as some of the strategies used by them to conciliate of professional and personal life. The practical implications go through giving visibility to the perspectives and suggestions for professional improvement projected by these workers to create dignified working conditions.
Description
Keywords
Perceção do suporte organizacional Engagement Burnout Conciliação da vida profissional e pessoal Plataformas digitais Condições laborais Perception of organizational support Work-life balance Digital platforms Working conditions