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Abstract(s)
Este estudo destaca a complexidade do ambiente percecionado nas Estruturas Residenciais para Idosos (ERPI). Como base para a investigação encontram-se três grandes conceitos e como estes se interrelacionam, nomeadamente: Sindrome de Burnout, os Significados atribuídos ao Trabalho e a Categoria Profissional. Como ponto de partida foi aplicado um questionário constituído por questões sociodemográficas, a Escala de Significados Atribuídos ao Trabalho (ESAT) e a Escala de Burnout versão reduzida de Maslach. A amostra foi recolhida a cerca de 103 indivíduos de várias categorias profissionais de uma ERPI minhota, garantindo sempre a confidencialidade dos participantes. O trabalho é crucial na sociedade atual podendo interferir na qualidade de vida dos indivíduos. O estudo indica que existe uma correlação significativa entre os Significados Atribuídos ao Trabalho e o Burnout, comprovando que em colaboradores com níveis de perceção mais positivos a exaustão emocional diminui e a perceção de eficácia aumenta. O mesmo não se verifica no Cinismo, pois não existe uma relação significativa. Com o teste de diferenças não foram encontrados níveis de Burnout maiores ou menores entre os sexos. Evocando a Categoria Profissional, verifica-se que não existe uma regressão linear estatisticamente significativa no nível de Burnout. A economia social requer uma visão mais aprofundada e abrangente, pois o desempenhar das várias funções em ERPI pode ser exigente física e psicologicamente, havendo poucas recompensas para os seus colaboradores. É necessária sensibilizar a implementação de intervenções e técnicas adequadas de forma a mitigar estas problemáticas, pois colaboradores com níveis de bem-estar elevados podem refletir na qualidade do serviço prestado ao utente.
This study highlights the complexity of the perceived environment in Residential Structures for the Elderly (ERPI). The investigation is based on three major concepts and how they interrelate, namely: Burnout Syndrome, the Meanings Attributed to Work, and Professional Category. As a starting point, a questionnaire was applied, consisting of sociodemographic questions, the Scale of Meanings Attributed to Work (ESAT), and the short version of the Maslach Burnout Scale. The sample included around 103 individuals from various professional categories in an ERPI in the Minho region, always ensuring participant confidentiality. Work is crucial in today’s society and can affect individuals' quality of life. The study indicates a significant correlation between the Meanings Attributed to Work and Burnout, demonstrating that among employees with more positive perceptions, emotional exhaustion decreases, and the sense of effectiveness increases. The same is not observed with Cynicism, as there is no significant relationship. In terms of gender differences, the test did not reveal higher or lower levels of Burnout between men and women. Regarding Professional Category, there is no statistically significant linear regression in Burnout levels. Social economy requires a deeper and broader vision, as performing various roles in ERPI can be physically and psychologically demanding, with few rewards for its employees. It is necessary to raise awareness of the implementation of appropriate interventions and techniques to mitigate these issues, as employees with higher levels of well-being can positively reflect on the quality of service provided to users.
This study highlights the complexity of the perceived environment in Residential Structures for the Elderly (ERPI). The investigation is based on three major concepts and how they interrelate, namely: Burnout Syndrome, the Meanings Attributed to Work, and Professional Category. As a starting point, a questionnaire was applied, consisting of sociodemographic questions, the Scale of Meanings Attributed to Work (ESAT), and the short version of the Maslach Burnout Scale. The sample included around 103 individuals from various professional categories in an ERPI in the Minho region, always ensuring participant confidentiality. Work is crucial in today’s society and can affect individuals' quality of life. The study indicates a significant correlation between the Meanings Attributed to Work and Burnout, demonstrating that among employees with more positive perceptions, emotional exhaustion decreases, and the sense of effectiveness increases. The same is not observed with Cynicism, as there is no significant relationship. In terms of gender differences, the test did not reveal higher or lower levels of Burnout between men and women. Regarding Professional Category, there is no statistically significant linear regression in Burnout levels. Social economy requires a deeper and broader vision, as performing various roles in ERPI can be physically and psychologically demanding, with few rewards for its employees. It is necessary to raise awareness of the implementation of appropriate interventions and techniques to mitigate these issues, as employees with higher levels of well-being can positively reflect on the quality of service provided to users.
Description
Keywords
Burnout Significado atribuídos ao trabalho Profissão/categoria profissional Estrutura residencial para pessoas idosas, idoso Meaning of work Profession/professional category Residential facilities for the elderly