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Abstract(s)
O presente relatório descreve o percurso efetuado durante o estágio inserido no Curso de Mestrado em Enfermagem, na área de Especialização em Enfermagem Médico-Cirúrgica, da Universidade Católica Portuguesa. Em enfermagem, o desenvolvimento de competências especializadas é um processo que se concretiza em contexto clínico, tendo para tal sido realizados estágios em três serviços: serviço de urgência polivalente, bloco operatório e área de cuidados intensivos/recobro. Os estágios tiveram como objetivo transversal desenvolver conhecimentos e competências de ordem técnica, científica, ética e relacional, na prestação de cuidados de enfermagem especializados. Ao longo deste documento, serão descritas, de forma crítica e reflexiva, as atividades executadas e as competências desenvolvidas. Com vista à melhoria dos cuidados prestados, foi desenvolvida como temática central a comunicação eficaz, tendo sido elaborada uma revisão sistemática da literatura, intitulada «SBAR — Um Modelo de Comunicação Promotor da Segurança do Cliente». Uma comunicação eficaz é essencial para garantir a segurança dos clientes e a qualidade dos cuidados fornecidos. Nesta perspetiva, é determinante que as equipas de enfermagem adotem metodologias de comunicação eficientes, assumindo o enfermeiro especialista uma responsabilidade particularmente relevante, enquanto agente de mudança, no desenvolvimento de programas de melhoria da qualidade dos cuidados prestados. O trabalho realizado ao longo dos diferentes estágios teve como pilares a formação, a pesquisa e a investigação, com o intuito de desenvolver uma prática clínica reflexiva, baseada na evidência, a fim de assegurar uma prestação de cuidados de excelência.
This report describes the author’s progress during the internship of the Master’s Degree in Nursing (Universidade Católica Portuguesa), pertaining specifically to the Specialization in Medical-Surgical Nursing. In nursing, the development of specialized skills is a process that takes place in a clinical context. To that purpose, the author completed internships in three different areas: a multipurpose emergency service, an operating service and an intensive care/recovery unit. The internship had the transversal objective of developing knowledge and competences within the technical, scientific, ethical and relational fields, regarding the provision of specialized nursing care. Throughout this document, the performed activities and the developed skills will be described, in a reflective and critical manner. With the aim of improving the provided care, effective communication was developed as the central theme, and a systematic review of the literature, entitled “SBAR -A Communication Model That Promotes Patient Safety”, was elaborated. An effective communication is essential to ensure the customer’s safety, as well as the quality of the provided care. From this perspective, it is crucial that the nursing teams adopt efficient communication methodologies, with specialist nurses embracing a particularly relevant responsibility, as agents of change, in the development of programs to improve the quality of the provided care. The work performed throughout the different internships was based on training, search and scientific investigation, with the aim of developing a reflective clinical practice, supported by evidence, in order to ensure the provision of excellent care.
This report describes the author’s progress during the internship of the Master’s Degree in Nursing (Universidade Católica Portuguesa), pertaining specifically to the Specialization in Medical-Surgical Nursing. In nursing, the development of specialized skills is a process that takes place in a clinical context. To that purpose, the author completed internships in three different areas: a multipurpose emergency service, an operating service and an intensive care/recovery unit. The internship had the transversal objective of developing knowledge and competences within the technical, scientific, ethical and relational fields, regarding the provision of specialized nursing care. Throughout this document, the performed activities and the developed skills will be described, in a reflective and critical manner. With the aim of improving the provided care, effective communication was developed as the central theme, and a systematic review of the literature, entitled “SBAR -A Communication Model That Promotes Patient Safety”, was elaborated. An effective communication is essential to ensure the customer’s safety, as well as the quality of the provided care. From this perspective, it is crucial that the nursing teams adopt efficient communication methodologies, with specialist nurses embracing a particularly relevant responsibility, as agents of change, in the development of programs to improve the quality of the provided care. The work performed throughout the different internships was based on training, search and scientific investigation, with the aim of developing a reflective clinical practice, supported by evidence, in order to ensure the provision of excellent care.
Description
Keywords
Cuidados de enfermagem especializados Competências Comunicação Evidência Segurança Specialized nursing care Skills Communication Evidence Safety