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Abstract(s)
A saúde chegou a um ponto crítico, num momento em que o burnout e a insatisfação com o balanço entre a vida profissional e pessoal dos profissionais de saúde vai aumentando. A vida dos profissionais de saúde é recheada de emoções, altos e baixos, muitas vezes é subjugada à necessidade de um equilíbrio entre o trabalho e a vida profissional, levando à exaustão emocional e física. Com a realização deste estudo pretende-se fazer uma avaliação exploratória sobre o nível de burnout nos profissionais do Serviço Nacional de Saúde Português (SNS), visando identificar as consequências na prestação de cuidados e segurança do doente, prestada por estes profissionais, e no balanço trabalho vida pessoal. Para dar resposta ao objetivo, foi utilizado um inquérito constituído por um conjunto de questões sociodemográficas, para a avaliação do burnout, utilizou-se o Maslach Burnout inventory, a escala de HSOPSC traduzida para português, para avaliação da segurança do doente e para a avaliação do balanço trabalho vida pessoal, foi utilizada uma escala de equilíbrio trabalho - vida pessoal, que foi enviado a auxiliares, enfermeiros e médicos, numa amostra de profissionais de toda a área geográfica do país. Os resultados obtidos indicam que o burnout nos médicos e enfermeiros, que participaram no estudo, tem implicações profundas na segurança do paciente e no equilíbrio entre trabalho e vida pessoal dos profissionais, que há maior índice de burnout na classe médica, nos profissionais com horário rotativo e a despersonalização aumenta com o aumento dos anos de serviço, a exaustão emocional tem uma relação direta com o balanço trabalho-vida pessoal e a realização pessoal uma relação inversa.
The health sector has reached a critical point, at a time when burnout and dissatisfaction with the work-life balance of healthcare professionals are on the rise. The lives of healthcare professionals are filled with emotions, highs, and lows, often being subordinated to the need for a balance between work and personal life, leading to emotional and physical exhaustion. With this study, an exploratory assessment of the level of burnout in professionals of the Portuguese National Health Service (SNS) is intended, aiming to identify the consequences on patient care and safety provided by these professionals. To achieve this objective, a survey consisting of a set of sociodemographic questions was used. For the assessment of burnout, the Maslach Burnout Inventory was employed, and for the evaluation of patient safety, the HSOPSC scale translated into portuguese was used. To assess the work-life balance, a work-life balance scale was utilized. This survey was distributed to healthcare assistants, nurses, and doctors in a sample of professionals from all geographical areas of the country. The results obtained indicate a higher incidence of burnout in the medical profession, particularly among professionals with rotating schedules. Desensitization increases with years of service, emotional exhaustion is directly related to the work-life balance, and personal accomplishment has an inverse relationship.
The health sector has reached a critical point, at a time when burnout and dissatisfaction with the work-life balance of healthcare professionals are on the rise. The lives of healthcare professionals are filled with emotions, highs, and lows, often being subordinated to the need for a balance between work and personal life, leading to emotional and physical exhaustion. With this study, an exploratory assessment of the level of burnout in professionals of the Portuguese National Health Service (SNS) is intended, aiming to identify the consequences on patient care and safety provided by these professionals. To achieve this objective, a survey consisting of a set of sociodemographic questions was used. For the assessment of burnout, the Maslach Burnout Inventory was employed, and for the evaluation of patient safety, the HSOPSC scale translated into portuguese was used. To assess the work-life balance, a work-life balance scale was utilized. This survey was distributed to healthcare assistants, nurses, and doctors in a sample of professionals from all geographical areas of the country. The results obtained indicate a higher incidence of burnout in the medical profession, particularly among professionals with rotating schedules. Desensitization increases with years of service, emotional exhaustion is directly related to the work-life balance, and personal accomplishment has an inverse relationship.
Description
Keywords
Síndrome de burnout Cultura de segurança do doente Profissionais de saúde Balanço trabalho-vida pessoal Burnout syndrome Patient safety culture Healthcare professionals Work-life balance