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Abstract(s)
A satisfação com o trabalho possui importante relevância para o bem-estar dos colaboradores e consequentemente proporciona melhor desempenho em suas atividades. Alguns autores consideram que para se ter noção adequada de como mensurá-la deve-se analisar a relação do colaborador com alguns fatores, dentre os quais sempre são estudados pela literatura da área e por isso escolhidos para compor esse trabalho: a natureza e condições do trabalho, salário, sistema de promoções de cargo, equipe de trabalho e o superior imediato. Neste sentido, o presente estudo buscou avaliar o nível em que os referidos fatores indicativos de satisfação estão impactando no trabalho de colaboradores de uma rede de padarias em um município do Estado do Ceará – Brasil. Para tanto, realizou-se uma pesquisa exploratória descritiva, referenciada com levantamento de dados em campo. Os principais autores pesquisados foram Sarathy e Barbosa (1981), Tamayo (1998), Bergamini (2000), Chiavenato (2002, 2003) e Martinez e Paraguay (2003). Os resultados demonstraram que quanto às dimensões natureza do trabalho, superior imediato e equipe de trabalho, no local pesquisado, a avaliação foi muito positiva, enquanto as dimensões ascensão de cargo e remuneração demonstraram uma média satisfação e, havendo neles a possibilidade de avaliação por parte da empresa. Os resultados das dimensões são coerentes com os dados encontrados na avaliação geral com os indicadores de qualidade de vida.
The satisfaction with the work has important relevance for the well-being of the employees and consequently provides better performance in its activities. Some authors consider that in order to have adequate understanding of how to measure it, one should analyze the relation of the collaborator to some factors, among which are always studied by the literature of the area and therefore chosen to compose this work: the nature and conditions of the work, salary, job promotion system, work team and immediate superior. In this sense, the present study sought to evaluate the level at which these factors indicative of satisfaction are impacting the work of employees of a bakery network in a municipality of the State of Ceará - Brazil. For that, a descriptive exploratory research was carried out, referenced with data collection in the field. The main authors searched were Sarathy e Barbosa (1981), Tamayo (1998), Bergamini (2000), Chiavenato (2002, 2003), and Martinez and Paraguay (2003). The results showed that, in terms of the nature of the work, the immediate superior and the work team, in the local searched, the evaluation was very positive, while the ascension of positions and remuneration showed an average satisfaction and, having in them the possibility of evaluation by the company. The results of the dimensions are consistent with the data found in the general evaluation with the indicators of quality of life.
The satisfaction with the work has important relevance for the well-being of the employees and consequently provides better performance in its activities. Some authors consider that in order to have adequate understanding of how to measure it, one should analyze the relation of the collaborator to some factors, among which are always studied by the literature of the area and therefore chosen to compose this work: the nature and conditions of the work, salary, job promotion system, work team and immediate superior. In this sense, the present study sought to evaluate the level at which these factors indicative of satisfaction are impacting the work of employees of a bakery network in a municipality of the State of Ceará - Brazil. For that, a descriptive exploratory research was carried out, referenced with data collection in the field. The main authors searched were Sarathy e Barbosa (1981), Tamayo (1998), Bergamini (2000), Chiavenato (2002, 2003), and Martinez and Paraguay (2003). The results showed that, in terms of the nature of the work, the immediate superior and the work team, in the local searched, the evaluation was very positive, while the ascension of positions and remuneration showed an average satisfaction and, having in them the possibility of evaluation by the company. The results of the dimensions are consistent with the data found in the general evaluation with the indicators of quality of life.
Description
Keywords
Comportamento organizacional Satisfação no trabalho Gestão de pessoas Organizational behavior Job satisfaction People management
Pedagogical Context
Citation
Publisher
Editorial Universitat Politècnica de València