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Advisor(s)
Abstract(s)
O ano de 2019 ficou marcado na história da humanidade pela disseminação de uma crise
de saúde pública com o surgimento do surto de Covid-19. A 2 de março de 2020 surgia o
primeiro caso de infeção detetado em Portugal. À imagem do que acontecia um pouco por
todo o globo, o país, assustado, confinava-se em casa. Presente na rotina dos cidadãos, e à
medida que a doença infeciosa evoluía, a atuação jornalística ganhava ainda mais força. Os
próprios meios de comunicação social assumiam-se como uma fonte de combate ao vírus,
na tentativa de alertar a população para os perigos associados ao SARS-CoV-2. Os impactos
e limitações da pandemia despertaram algumas necessidades junto da sociedade que, em
eventos súbitos e agudos como este, revelam uma maior dependência dos media noticiosos.
Esta dissertação objetiva identificar os padrões de consumo de notícias em Portugal
durante a Covid-19, assim como compreender as preferências mediáticas das audiências;
apurar a perceção do público relativamente ao papel do jornalismo em tempos de crise; e,
finalmente, determinar a relação da desinformação com os indivíduos durante este período
conturbado acompanhado de uma ‘infodemia’. O quadro teórico inclui, assim, uma visão
geral dos efeitos da pandemia nos repertórios mediáticos e no panorama dos media, com
destaque para o consumo noticioso; o papel do jornalismo e a importância da comunicação
em saúde; e os desafios e medidas de combate à desinformação durante este megaevento
complexo.
Para responder à questão de investigação – “Quais foram os padrões de consumo de
notícias em Portugal durante a Covid-19?” – utiliza-se uma metodologia quantitativa, a partir
de um inquérito por questionário. O nosso corpus de análise é constituído por 416
indivíduos, com idade igual ou superior a 16 anos, e residentes em Portugal. As conclusões
remetem que o atual contexto pandémico contribuiu para o aumento geral do consumo
noticioso, com a imprensa digital a assumir-se como o medium dominante, contrariamente
ao noticiário televisivo que surgiu em segundo plano. Ao mesmo tempo, a atuação
jornalística na cobertura do vírus foi considerada negativa pelos inquiridos, numa altura em
que estes foram mais vezes confrontados com a desinformação.
The year 2019 was marked in human history by the spread of a public health crisis with the Covid-19 outbreak. On March 2nd, 2020, the first infection case appeared in Portugal. Like all over the world, the country, frightened, was confined to its homes. Present in the citizens' routine, and as the infectious disease evolved, journalistic action gained even more strength. The media assumed itself as a means to fight the virus, in an attempt to guide the population to the danger associated with SARS-CoV-2. Its impacts and limitations have awakened some needs in society, which, in sudden and acute events such as this, revealed a greater dependence on the news media system. In this dissertation, we sought to identify the news consumption patterns in Portugal during Covid-19, as well as to find out about the audiences’ news diets; ascertain the public’s perception of journalism's role in times of crisis; and, finally, determine the relationship of misinformation to individuals during this troubled period accompanied by an infodemic. The theoretical framework includes an overview of the pandemic effects in the media repertoires and the media landscape, with an emphasis on news media consumption; the role of journalism and the importance of health communication; and the challenges and measures to combat misinformation during this complex mega event. To answer the research question – “What were the news consumption patterns in Portugal during Covid-19?” - a quantitative methodology is used, based on a questionnaire survey. Our analysis corpus is composed of 416 individuals, aged from 16 years and residents in Portugal. Conclusions suggest that the current pandemic context contributed to the general increase in news consumption, with the digital press assuming itself as the dominant medium, contrary to television news which appears in second place. At the same time, journalistic performance is negatively evaluated by respondents at a time when they were more often confronted with misinformation.
The year 2019 was marked in human history by the spread of a public health crisis with the Covid-19 outbreak. On March 2nd, 2020, the first infection case appeared in Portugal. Like all over the world, the country, frightened, was confined to its homes. Present in the citizens' routine, and as the infectious disease evolved, journalistic action gained even more strength. The media assumed itself as a means to fight the virus, in an attempt to guide the population to the danger associated with SARS-CoV-2. Its impacts and limitations have awakened some needs in society, which, in sudden and acute events such as this, revealed a greater dependence on the news media system. In this dissertation, we sought to identify the news consumption patterns in Portugal during Covid-19, as well as to find out about the audiences’ news diets; ascertain the public’s perception of journalism's role in times of crisis; and, finally, determine the relationship of misinformation to individuals during this troubled period accompanied by an infodemic. The theoretical framework includes an overview of the pandemic effects in the media repertoires and the media landscape, with an emphasis on news media consumption; the role of journalism and the importance of health communication; and the challenges and measures to combat misinformation during this complex mega event. To answer the research question – “What were the news consumption patterns in Portugal during Covid-19?” - a quantitative methodology is used, based on a questionnaire survey. Our analysis corpus is composed of 416 individuals, aged from 16 years and residents in Portugal. Conclusions suggest that the current pandemic context contributed to the general increase in news consumption, with the digital press assuming itself as the dominant medium, contrary to television news which appears in second place. At the same time, journalistic performance is negatively evaluated by respondents at a time when they were more often confronted with misinformation.
Description
Keywords
Consumo de notícias Covid-19 Jornalismo Saúde Media Portugal News consumption Journalism Health