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Authors
Abstract(s)
Com destaque na investigação de Michael Polanyi sobre o conceito de conhecimento, o campo científico inicia uma abordagem para a sua dimensão tácita. O conhecimento tácito pode explicar-se com recurso a diversas perspetivas, destacando-se os autores Grant (2007), Alwis e Hartmann (2008) e Maravilhas e Martins (2019), sendo que os últimos o definem como “o que é preservado na mente de alguém, e inclui factos, histórias, preconceitos e intuições” (Maravilhas e Martins, 2019). Definiu-se como objetivo da presente Revisão Sistemática de Literatura determinar os fatores promotores e as barreiras que influenciam a transferência do conhecimento tácito. Através da análise dos artigos encontraram-se evidências a nível individual e organizacional tanto para os fatores que promovem como para as barreiras que afetam este processo. Os resultados da análise permitiram concluir que ambientes que promovem a abertura e a transparência são mais eficazes na transferência de conhecimento tácito. Possibilitou, também, a conclusão de que relações baseadas em confiança e de altruísmo se tornam mobilizadores desta transferência, bem como certos tipos de métodos de treino, como o mentoring e coaching. Além disso, eliminar características conflituosas, como certos tipos de cultura organizacionais torna-se positivo para esta partilha.
Highlighted by Michael Polanyi’s research on the concept of knowledge, the scientific field begins an approach to its tacit dimension. Tacit knowledge can be explained using different perspectives, with emphasis on authors Grant (2007), Alwis and Hartmann (2008) and Maravilhas and Martins (2019), the latter defining it as “what is preserved in someone’s mind, and includes facts, stories, prejudices and intuitions” (Maravilhas and Martins, 2019). The aim of the Systematic Literature Review was to determine the promoting factors and barriers that influence the transfer of tacit knowledge. Through the analysis of the articles, evidence was found at an individual and organizational level, both for the factors that promote and the barriers that affect this process. The results of the analysis allowed us to conclude that environments that promote openness and transparency are more effective in transferring tacit knowledge. It also enabled the conclusion that relationships based on trust and altruism become mobilizers of this transference, as well as certain types of training methods, such as mentoring and coaching. In addition, eliminating conflicting characteristics, such as certain types of organizational culture, is positive for this sharing.
Highlighted by Michael Polanyi’s research on the concept of knowledge, the scientific field begins an approach to its tacit dimension. Tacit knowledge can be explained using different perspectives, with emphasis on authors Grant (2007), Alwis and Hartmann (2008) and Maravilhas and Martins (2019), the latter defining it as “what is preserved in someone’s mind, and includes facts, stories, prejudices and intuitions” (Maravilhas and Martins, 2019). The aim of the Systematic Literature Review was to determine the promoting factors and barriers that influence the transfer of tacit knowledge. Through the analysis of the articles, evidence was found at an individual and organizational level, both for the factors that promote and the barriers that affect this process. The results of the analysis allowed us to conclude that environments that promote openness and transparency are more effective in transferring tacit knowledge. It also enabled the conclusion that relationships based on trust and altruism become mobilizers of this transference, as well as certain types of training methods, such as mentoring and coaching. In addition, eliminating conflicting characteristics, such as certain types of organizational culture, is positive for this sharing.
Description
Keywords
Conhecimento tácito Transferência de conhecimento tácito Organizações Estratégias de transferência de conhecimento tácito Fatores promotores de transferência de conhecimento tácito Barreiras de transferência de conhecimento tácito Tacit knowledge Tacit knowledge transfer/sharing/exchange; Organisations/organizations Tacit knowledge transfer strategies Tacit knowledge transfer enablers Tacit knowledge transfer barriers