Repository logo
 
Publication

Business Processes: Four Perspectives

2008Book part Restricted access
Simple item page
dc.contributor.authorMelão, Nuno Filipe Rosa
dc.contributor.authorPidd, Michael
dc.date.accessioned2014-06-12T16:13:29Z
dc.date.available2014-06-12T16:13:29Z
dc.date.issued2008
dc.description.abstractAs organizations strive to do things faster, cheaper, and better, it is increasingly important to redesign and improve business processes so as to meet customer needs efficiently and effectively. Although there is widespread literature on business process transformation, there is little discussion of the nature of business processes. This is surely important if transformation is to be successful. This chapter provides a conceptual framework to support a thorough exploration of the nature of business processes. The framework uses four viewpoints to group different notions of business processes, each highlighting certain aspects while placing less emphasis on others. The viewpoints provide the basis for a discussion of the strengths and limitations of different modeling approaches used in the transformation of business processes. We conclude that business processes are multifaceted, and, therefore, successful transformation may require the combination of both soft and hard modeling approaches.por
dc.identifier.citationMELÃO, Nuno Filipe Rosa ; PIDD, Michael - Business Processes: Four Perspectives. In GROVER, Varun ; MARKUS, M. Lynne (eds.) - Business Process Transformation. New York: M.E. Sharpe, 2008. (Advances in Management Information Systems ; Vol.9). ISBN 978-0-7656-1191-8. p. 41-66por
dc.identifier.urihttp://hdl.handle.net/10400.14/14615
dc.language.isoengpor
dc.subjectBusiness Processespor
dc.subjectBusiness Process Transformationpor
dc.subjectBusiness Process Reengineeringpor
dc.subjectBusiness Process Managementpor
dc.subjectBusiness Process Modelingpor
dc.subjectConceptual Frameworkpor
dc.titleBusiness Processes: Four Perspectivespor
dc.typebook part
dspace.entity.typePublication
rcaap.rightsrestrictedAccesspor
rcaap.typebookPartpor

Files

Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Business Processes Four Perspectives.pdf
Size:
4.26 MB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
3.44 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

CPBS - Livros e Partes de Livros / Books and Books Parts