| Nome: | Descrição: | Tamanho: | Formato: | |
|---|---|---|---|---|
| 915.21 KB | Adobe PDF |
Autores
Orientador(es)
Resumo(s)
Os comportamentos de incivilidade dizem respeito a ações desrespeitosas e que violam as normas sociais, sendo perpetrados por diversos níveis de severidade, com consequências significativas. No contexto laboral, o job crafting surge como uma estratégia para contornar este tipo de comportamentos e aumentar a motivação e o bem-estar dos colaboradores. Recorreu-se a um estudo experimental, com um desenho 3 x 2 [Grau de Severidade (Ligeira vs. Moderada vs. Grave); Contexto (Presencial vs. Remoto)], em que os participantes se imaginariam numa situação laboral em que um colega foi desagradável (incivilidade), variando o contexto e a severidade desse comportamento. Depois de lerem a situação apresentada, foi pedido que descrevessem como se sentiriam e o que fariam perante a mesma. Adicionalmente, foi pedido que respondessem a uma escala de job crafting. Participaram 138 pessoas (74% do sexo feminino), com idades entre os 18 e 71 anos. Os resultados demonstraram que, independentemente do regime de trabalho e da severidade dos comportamentos desviantes, as estratégias de job crafting utilizadas são direcionadas para a diminuição das dificuldades das exigências do trabalho, sendo que comportamentos mais severos no regime remoto têm uma maior tendência para que os colaboradores sejam mais proativos.
Incivility behaviors refer to actions that are disrespectful and violate social norms, and are perpetrated at various levels of severity, with significant consequences. In the work context, job crafting emerges as a strategy to circumvent this type of behavior and increase the motivation and well-being of employees. An experimental study was used, with a 3 x 2 design [Degree of Severity (Mild vs. Moderate vs. Severe); Context (Face-to-face vs. Remote)], in which participants would imagine themselves in a work situation in which a colleague was unpleasant (incivility), varying the context and severity of this behavior. After reading the situation presented, they were asked to describe how they would feel and what they would do about it. In addition, they were asked to respond to a job crafting schedule. A total of 138 people (74% female), aged between 18 and 71 years, participated. The results showed that, regardless of the work regime and the severity of the deviant behaviors, the job crafting strategies used are directed to reduce the difficulties of the work demands, and more severe behaviors in the remote regime have a greater tendency for employees to be more proactive.
Incivility behaviors refer to actions that are disrespectful and violate social norms, and are perpetrated at various levels of severity, with significant consequences. In the work context, job crafting emerges as a strategy to circumvent this type of behavior and increase the motivation and well-being of employees. An experimental study was used, with a 3 x 2 design [Degree of Severity (Mild vs. Moderate vs. Severe); Context (Face-to-face vs. Remote)], in which participants would imagine themselves in a work situation in which a colleague was unpleasant (incivility), varying the context and severity of this behavior. After reading the situation presented, they were asked to describe how they would feel and what they would do about it. In addition, they were asked to respond to a job crafting schedule. A total of 138 people (74% female), aged between 18 and 71 years, participated. The results showed that, regardless of the work regime and the severity of the deviant behaviors, the job crafting strategies used are directed to reduce the difficulties of the work demands, and more severe behaviors in the remote regime have a greater tendency for employees to be more proactive.
Descrição
Palavras-chave
Job crafting Comportamentos desviantes Incivilidade Severidade Deviant behaviors Incivility Severity