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Abstract(s)
Os fenómenos clima organizacional e prazer-sofrimento no trabalho percepcionados por
todos os trabalhadores, são indicadores importantes no diagnóstico organizacional. Esse
diagnóstico torna-se ainda mais importante quando essas percepções vêm de
trabalhadores de uma IPSS, que possuindo várias respostas socias, estas estão inseridas
em contextos específicos e prestam serviços diferenciados a um público bastante
vulnerável. Os objectivos deste estudo são: investigar o clima organizacional e o prazersofrimento
no trabalho em três lares de 3ª idade de uma IPSS de Braga, efectuando
correlações que permitam saber se existem diferenças significativas nas percepções dos
trabalhadores das três respostas sociais. A investigação iniciou-se com a revisão
bibliográfica e à fundamentação teórica. O desenho da investigação é descritivo e
procedeu à comparação entre grupos. Para o efeito foram utilizados dois instrumentos: a
Escala de Clima Social no Trabalho e a Escala de Indicadores de Prazer-Sofrimento no
Trabalho. A amostra é de 31 sujeitos, sendo a população de 50 sujeitos. A investigação
aponta para a existência de diferenças nas percepções dos trabalhadores dos três lares de
3ª idade. A análise descritiva permite concluir que os trabalhadores do lar 3 obtiveram
valores mais elevados do que os trabalhadores dos restantes lares, nas dimensões
coesão, organização e controlo, e na valorização, desgaste e reconhecimento. Não foi
possível efectuar testes de correlação com validade científica, pois a amostra era
demasiadamente pequena (N=31). A avaliação efectuada é importante para a
organização, pois permite que a Direcção tome conhecimento acerca do modo como os
trabalhadores se sentem na organização e na execução das suas tarefas diárias. A
Direcção pode implementar medidas que previnam e/ou eliminem comportamentos
prejudiciais à organização e aos trabalhadores.
The organizational climate phenomenon and pleasure-grief at work perceived by all workers, are important indicators in organizational diagnosis. This diagnosis becomes even more important when these perceptions come from IPSS workers who have multiple answers, these are inserted in specific contexts and provide differentiated services to an audience quite vulnerable. The objectives of this study are: to investigate the organizational climate and the pleasure-grief at work in three homes for the elderly in IPSS from Braga, correlations in order to know if there are significant differences in workers perceptions of the three social responses. The investigation began with a literature review and theoretical foundation. The design of the research is descriptive and proceeded to the comparison between groups. For this purpose we used two instruments: the Social Climate at Work and the Escala de Indicadores de Prazer- Sofrimento no Trabalho. The sample is of 31 subjects, being the population of 50. Research points to the existence of differences in the perceptions of workers of three homes for the elderly. The descriptive analysis leads to the conclusion that home 3 workers have higher values than those remaining workers homes, in cohesion, organization and control dimensions, and in appreciation, recognition and wear. It has not been possible to carry out tests of correlation with scientific validity, because the sample was too small (N=31). The evaluation is important to the Organization, because it allows the direction becomes aware about how workers feel in the Organization and in the execution of their daily tasks. The direction can implement measures to prevent or eliminate harmful behaviors the Organization and employees.
The organizational climate phenomenon and pleasure-grief at work perceived by all workers, are important indicators in organizational diagnosis. This diagnosis becomes even more important when these perceptions come from IPSS workers who have multiple answers, these are inserted in specific contexts and provide differentiated services to an audience quite vulnerable. The objectives of this study are: to investigate the organizational climate and the pleasure-grief at work in three homes for the elderly in IPSS from Braga, correlations in order to know if there are significant differences in workers perceptions of the three social responses. The investigation began with a literature review and theoretical foundation. The design of the research is descriptive and proceeded to the comparison between groups. For this purpose we used two instruments: the Social Climate at Work and the Escala de Indicadores de Prazer- Sofrimento no Trabalho. The sample is of 31 subjects, being the population of 50. Research points to the existence of differences in the perceptions of workers of three homes for the elderly. The descriptive analysis leads to the conclusion that home 3 workers have higher values than those remaining workers homes, in cohesion, organization and control dimensions, and in appreciation, recognition and wear. It has not been possible to carry out tests of correlation with scientific validity, because the sample was too small (N=31). The evaluation is important to the Organization, because it allows the direction becomes aware about how workers feel in the Organization and in the execution of their daily tasks. The direction can implement measures to prevent or eliminate harmful behaviors the Organization and employees.
Description
Keywords
Trabalho Clima organizacional e prazer-sofrimento Work Organizational climate and pleasure-grief