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Endogenous product design and quality when consumers have heterogeneous limited attention

dc.contributor.authorCunha, Mariana
dc.contributor.authorOsório C., António M.
dc.contributor.authorRibeiro, Ricardo M.
dc.date.accessioned2026-02-03T10:46:47Z
dc.date.available2026-02-03T10:46:47Z
dc.date.issued2016-10-28
dc.description.abstractIn some markets, consumers do not know the attributes of all the products that are available in the market, or the prices at which they are offered. To reduce this uncertainty consumers may, at a cost, gather and process information about the attributes and prices of the different products. The uncertainty that persists at the time of purchase affects the competition in the market, via product attributes and prices. We examine the consequences of information costs on firms' product multi-attribute and pricing decisions when consumers have heterogeneous information costs and limited attention. We find that consumers that can gather and process information at approximately no cost rationally select to be attentive while consumers that must incur a cost rationally select to be inattentive. We find also that firms have an incentive to respond to lower information costs by increasing differentiation, but solely along the least-costly attribute dimension and if the proportion of attentive consumers in the market is small. This implies that, as information costs decrease, equilibrium prices may increase in some markets and decrease in others. Further, it implies also that when the cost of an attribute dimension in a market changes, there can be radical shifts in product attributes.eng
dc.identifier.citationCunha, M., Osório C., A. M., & Ribeiro, R. M. (2016). Endogenous product design and quality when consumers have heterogeneous limited attention. (pp. 1-37). SSRN. https://doi.org/10.2139/ssrn.2860456
dc.identifier.doi10.2139/ssrn.2860456
dc.identifier.otherd34858e1-96f5-4b54-b239-4ff4a5a89b9c
dc.identifier.urihttp://hdl.handle.net/10400.14/56905
dc.language.isoeng
dc.peerreviewedno
dc.publisherSSRN
dc.rights.uriN/A
dc.subjectInformation frictions
dc.subjectPricing
dc.subjectProduct differentiation
dc.subjectRational inattention
dc.titleEndogenous product design and quality when consumers have heterogeneous limited attentioneng
dc.typeworking paper
dspace.entity.typePublication
oaire.citation.endPage37
oaire.citation.startPage1
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85

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