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Abstract(s)
Desde o início do século que as práticas de gestão têm sido vistas como um fator determinante na diferença de produtividade e desempenho económico entre organizações dentro do mesmo país e entre países. Esta diferença inexplicada foi apelidada de qualidade de gestão (Nick Bloom & Reenen, 2006). Tendo em conta a relevância recentemente atribuída à qualidade da gestão, foram sendo criados desde o início do século vários questionários com o intuito de mensurar as práticas de gestão (Bloom, Genakos, Sadun & Reenen, 2012). Este trabalho visa dar um contributo para esta matéria, ao apresentar, com base na revisão da literatura relevante e tendo por base de partida a análise de quatro inquéritos de gestão (nacionais e internacionais) que têm vido a ser utilizados nesta área, uma proposta de questionário de práticas de gestão com foco mais específico nos mecanismos e ferramentas de controlo de gestão. Desta forma, pela aplicação prática do questionário construído no âmbito do presente trabalho, julgamos que se tornará exequível mensurar de forma mais objetiva a qualidade das práticas de controlo de gestão das organizações, num contexto mais alargado das práticas de gestão. Assim, consideramos que o presente trabalho é instrumental para a melhoria da capacidade de operacionalizar investigação empírica quanto às práticas de controlo de gestão.
Since the beginning of the century that management practices are seen as a determining factor in differences in productivity and economic performance between organizations in the same country and between countries. This unexplained difference was called management quality (Nick Bloom & Reenen, 2006). Considering the recent focus on management quality, several questionnaires have been created since the beginning of the century in order to measure management practices (Bloom, Genakos, Sadun & Reenen, 2012). This work aims to contribute to this matter, by presenting, based on the review of the relevant literature and based on the analysis of four management surveys (national and international) that have been used in this area, a proposal for a questionnaire of management practices with a special focus on management control mechanisms and tools. Therefore, through the practical application of the questionnaire built within the scope of this work, it turns feasible to measure more objectively the quality of management control practices in organizations in the broader context of management practices. Thus, we consider that the present work is instrumental in improving the ability to operationalize empirical research regarding management control practices.
Since the beginning of the century that management practices are seen as a determining factor in differences in productivity and economic performance between organizations in the same country and between countries. This unexplained difference was called management quality (Nick Bloom & Reenen, 2006). Considering the recent focus on management quality, several questionnaires have been created since the beginning of the century in order to measure management practices (Bloom, Genakos, Sadun & Reenen, 2012). This work aims to contribute to this matter, by presenting, based on the review of the relevant literature and based on the analysis of four management surveys (national and international) that have been used in this area, a proposal for a questionnaire of management practices with a special focus on management control mechanisms and tools. Therefore, through the practical application of the questionnaire built within the scope of this work, it turns feasible to measure more objectively the quality of management control practices in organizations in the broader context of management practices. Thus, we consider that the present work is instrumental in improving the ability to operationalize empirical research regarding management control practices.
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Keywords
Mensuração da gestão Controlo de gestão Inquérito Management measurement Management control Questionnaire