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Tecnologia emergentes e engagemente : o papel da autoeficácia e do suporte organizacional
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A crescente presença de tecnologias emergentes (TE) nos contextos laborais tem vindo a transformar os processos de trabalho, criando oportunidades e desafios para os trabalhadores. Este estudo teve como objetivo analisar a relação entre a perceção da integração e do impacto das TE e o engagement, explorando o papel mediador da perceção de suporte organizacional (POS) e o papel moderador da perceção de autoeficácia. A amostra foi constituída por 215 trabalhadores com contacto direto com TE no quotidiano laboral, maioritariamente pertencentes aos setores industrial e de serviços/administração. Foram utilizados o Questionário de Tecnologias Emergentes no Contexto de Trabalho (TECT), a Utrecht Work Engagement Scale (UWES), a General Self-Efficacy Scale (GSE) e a Perceived Organizational Support (POS). Os resultados revelaram uma relação positiva entre a perceção da integração e do impacto das TE e o engagement. A POS mediou parcialmente esta relação, enquanto a perceção de autoeficácia não exerceu um efeito moderador, embora se tenha associado positivamente ao engagement. Os resultados reforçam a importância de considerar simultaneamente recursos organizacionais e individuais em contextos de transformação digital, bem como a necessidade de promover práticas organizacionais que apoiem os trabalhadores na adaptação às TE.
The growing presence of emerging technologies (ET) in work contexts has been transforming work processes, creating both opportunities and challenges for workers. This study aimed to analyse the relationship between the perceived integration and impact of ET and work engagement, exploring the mediating role of perceived organizational support (POS) and the moderating role of perceived self-efficacy. The sample consisted of 215 workers with direct contact with ET in their daily work, mostly from the industrial and services/administration sectors. The instruments used were the Emerging Technologies in the Work Context Questionnaire (ETWCQ), the Utrecht Work Engagement Scale (UWES), the General SelfEfficacy Scale (GSE), and the Perceived Organizational Support Scale (POS). The results revealed a positive relationship between the perceived integration and impact of ET and engagement. POS partially mediated this relationship, whereas perceived self-efficacy did not exert a moderating effect, although it was positively associated with engagement. The results reinforce the importance of considering both organizational and individual resources in contexts of digital transformation, as well as the need to promote organizational practices that support workers’ adaptation to ET.
The growing presence of emerging technologies (ET) in work contexts has been transforming work processes, creating both opportunities and challenges for workers. This study aimed to analyse the relationship between the perceived integration and impact of ET and work engagement, exploring the mediating role of perceived organizational support (POS) and the moderating role of perceived self-efficacy. The sample consisted of 215 workers with direct contact with ET in their daily work, mostly from the industrial and services/administration sectors. The instruments used were the Emerging Technologies in the Work Context Questionnaire (ETWCQ), the Utrecht Work Engagement Scale (UWES), the General SelfEfficacy Scale (GSE), and the Perceived Organizational Support Scale (POS). The results revealed a positive relationship between the perceived integration and impact of ET and engagement. POS partially mediated this relationship, whereas perceived self-efficacy did not exert a moderating effect, although it was positively associated with engagement. The results reinforce the importance of considering both organizational and individual resources in contexts of digital transformation, as well as the need to promote organizational practices that support workers’ adaptation to ET.
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Palavras-chave
Engagement Tecnologias emergentes Perceção de suporte organizacional Autoeficácia Transformação digital Emerging technologies Perceived organizational support Self-efficacy Digital transformation
Contexto Educativo
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Licença CC
Sem licença CC