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Advisor(s)
Abstract(s)
Prestar cuidados com qualidade, requer uma consciência exigente dessa mesma
qualidade. Ao longo deste percurso, e tendo em conta os tempos que se vivem devido à
situação pandémica, provocada pelo vírus SARS-CoV-2 (determinando a doença COVID19), a compreensão das próprias emoções e as dos outros, assim como a capacidade de
utilizar as suas perceções para gerir as transições de saúde-doença, tornou-se relevante na
manutenção do inbalance. Neste contexto, a Inteligência Emocional mostrou-se ser uma
ferramenta essencial na superação de todas as situações, tendo como objetivo o cuidado
humanizado e o bem-estar do doente no sentido de prestar cuidados com maior qualidade.
O presente relatório surge no âmbito do Curso de Mestrado em Enfermagem com
Especialização em Enfermagem Médico-Cirúrgica na vertente da Pessoa em Situação
Crítica, do Instituto de Ciências da Saúde, da Universidade Católica Portuguesa. Tem como
principal objetivo, descrever as experiências vividas, apresentar as atividades desenvolvidas
e situações observadas, passíveis de serem melhoradas e organizar estratégias com vista à
resolução de obstáculos, através de uma metodologia descritiva e análise crítico-reflexiva,
demonstrando aprendizagens e competências especializadas adquiridas, levando à melhoria
da qualidade dos cuidados prestados.
Ao longo deste relatório irei desenvolver determinadas áreas nomeadamente, a
formação; a gestão de cuidados; a prestação de cuidados especializados à Pessoa em Situação
Crítica e Família e a investigação. Neste sentido, este relatório encontra-se, essencialmente,
estruturado em dois Capítulos. O primeiro Capítulo, apresenta uma scooping review com o
tema “Fatores que influenciam a adesão dos Enfermeiros às Boas Práticas Clínicas”. O
segundo Capítulo, apresenta uma descrição, reflexão e análise do percurso realizado no
decorrer do estágio, em diferentes contextos da prática clínica, que permitiu o
desenvolvimento de competências fundamentais do enfermeiro especialista em enfermagem
médico-cirúrgica na vertente Pessoa em Situação Crítica e Família. Este Capítulo apresenta-
se divido em 2 subcapítulos, nomeadamente, o da “Vigilância e Decisão Clínica”, uma
unidade curricular que foi acreditada pela Universidade Católica Portuguesa pela
experiência anterior e o percurso de aquisição de competências em estágio, estando este
dividido em três Módulos: Módulo I – realizado no Serviço de Unidade Atendimento
Urgente (UAU-A); Módulo II – realizado no Gabinete Coordenador de Colheita e
Transplantação (GCCT) e o Módulo III – realizado na Unidade de Cuidados Intensivos
(UCI).
Providing quality care requires a demanding awareness of that quality. Throughout this academic path, and taking into account the pandemic situation we live in, caused by the virus SARS-CoV-2 (determining the disease COVID-19), the understanding of our own emotions and those of others, as well as the ability to use their perceptions to manage healthdisease became relevant in maintaining imbalance. In this context, the Emotional Intelligence proved to be an essential tool to overcome all situations, having as its central objective the humanized care and well-being of the patient in order to pay care services with higher quality. This report is part of the Master’s Degree in Nursing with Specialization in MedicalSurgical Nursing in the strand of the Person in Critical Situation, from the Institute of Health Sciences of the Universidade Católica Portuguesa. Its main purpose is to describe the experiences lived, present the activities developed and the observed situations which can be improved, and organize strategies in order to solve obstacles, through a descriptive methodology and a critical-reflexive analysis, demonstrating the learning and the specialized skills acquired , that lead to an improvement in the quality of the care provided. Throughout this report I will develop certain areas, namely, the training area; the care management; the provision of direct specialized care to the Person in Critical Situation and Family and the investigation area. Therefore, this report is essentially structured in two chapters. In the first chapter, is developed a scooping review with the theme “Factors that influence Nurses’ adherence to Good Clinical Practice”. The second chapter presents a reflection and a critical analysis of the path taken during the internship in different contexts of clinical practice, which allowed the development of fundamental skills of the specialist nurse in medical-surgical nursing in the strand of the Person in Critical Situation and Family. This Chapter is divided into 2 sub-chapters, namely, “Surveillance and Clinical Decision”, that has been accredited by the Universidade Católica Portuguesa and the “Final Internship and report”, which is divided into three Modules: Module I - carried out at the Emergency Room (ER); Module II - held at the Harvest and Transplant Coordinator Office and the Module III - held at the Intensive Care Unit (ICU).
Providing quality care requires a demanding awareness of that quality. Throughout this academic path, and taking into account the pandemic situation we live in, caused by the virus SARS-CoV-2 (determining the disease COVID-19), the understanding of our own emotions and those of others, as well as the ability to use their perceptions to manage healthdisease became relevant in maintaining imbalance. In this context, the Emotional Intelligence proved to be an essential tool to overcome all situations, having as its central objective the humanized care and well-being of the patient in order to pay care services with higher quality. This report is part of the Master’s Degree in Nursing with Specialization in MedicalSurgical Nursing in the strand of the Person in Critical Situation, from the Institute of Health Sciences of the Universidade Católica Portuguesa. Its main purpose is to describe the experiences lived, present the activities developed and the observed situations which can be improved, and organize strategies in order to solve obstacles, through a descriptive methodology and a critical-reflexive analysis, demonstrating the learning and the specialized skills acquired , that lead to an improvement in the quality of the care provided. Throughout this report I will develop certain areas, namely, the training area; the care management; the provision of direct specialized care to the Person in Critical Situation and Family and the investigation area. Therefore, this report is essentially structured in two chapters. In the first chapter, is developed a scooping review with the theme “Factors that influence Nurses’ adherence to Good Clinical Practice”. The second chapter presents a reflection and a critical analysis of the path taken during the internship in different contexts of clinical practice, which allowed the development of fundamental skills of the specialist nurse in medical-surgical nursing in the strand of the Person in Critical Situation and Family. This Chapter is divided into 2 sub-chapters, namely, “Surveillance and Clinical Decision”, that has been accredited by the Universidade Católica Portuguesa and the “Final Internship and report”, which is divided into three Modules: Module I - carried out at the Emergency Room (ER); Module II - held at the Harvest and Transplant Coordinator Office and the Module III - held at the Intensive Care Unit (ICU).
Description
Keywords
Cuidado especializado em enfermagem Inteligência emocional Humanização dos cuidados Qualidade dos cuidados Boas práticas clínicas Specialized nursing care Emotional Intelligence Humanization of care Quality of care Good clinical practice