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O papel da gestão de recursos humanos na gestão da influência da inteligência artificial no bem-estar dos trabalhadores : uma meta-análise qualitativa
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O presente trabalho tem como objetivo analisar o papel da Gestão de Recursos Humanos (GRH) na gestão da influência da Inteligência Artificial (IA) no bem-estar dos trabalhadores. Com a crescente integração da IA, o bem-estar dos trabalhadores tem adquirido destaque como prioridade, valorizando a adoção de práticas organizacionais que promovam um ambiente laboral equilibrado e centrado nas necessidades humanas. Para responder ao propósito desta investigação, recorreu-se a uma meta-análise qualitativa (MAQ) fundamentada na leitura e análise crítica de 23 artigos revistos por pares, publicados entre 2019 e 2023, selecionados mediante critérios rigorosos de inclusão e exclusão, seguidos de uma análise de conteúdo detalhada. Os resultados sugerem que a IA está a reconfigurar a natureza do trabalho, fomentando o redesenho das funções e a necessidade de novas competências. Embora a IA apresente potencial de enriquecimento, esta transição comporta riscos para o bem-estar dos trabalhadores. Neste sentido, a literatura analisada destaca o papel essencial da GRH no alinhamento da inovação tecnológica à proteção e desenvolvimento do bem-estar laboral. Contudo, dada a limitada maturidade do conhecimento científico sobre os efeitos da IA, as estratégias atuais da GRH permanecem em parte exploratórias, servindo como base para investigações futuras. A gestão eficaz da IA no trabalho, embora desafiadora, representa uma oportunidade para a GRH liderar a criação de ambientes que integrem a tecnologia com ética e respeito pela dignidade humana.
This study aims to analyze the role of Human Resource Management (HRM) in managing Artificial Intelligence (AI) while safeguarding employees’ well-being. As AI becomes increasingly embedded in organizational processes, concerns about its impact on work conditions and human needs have grown. To explore this issue, a qualitative meta-analysis was conducted, grounded on a critical appraisal of 23 peer-reviewed articles published between 2019 and 2023, selected through rigorous inclusion and exclusion criteria, followed by a detailed content analysis. The findings reveal that AI is reshaping the nature of work, driving the redesign of roles and demanding new skill sets. While changes offer opportunities for job enrichment, they also pose risks for workers’ well-being. The literature underscores HRM’s critical role in ensuring that technological innovation is balanced with the protection and promotion workplace well-being. However, because empirical evidence on AI’s effects remains limited, current HRM strategies are largely exploratory and provide only a basis for further investigation. The effective management of AI in the workplace presents HRM not only with challenges but also with the opportunity to lead the creation of environments that integrate technology with ethics and respect for human dignity.
This study aims to analyze the role of Human Resource Management (HRM) in managing Artificial Intelligence (AI) while safeguarding employees’ well-being. As AI becomes increasingly embedded in organizational processes, concerns about its impact on work conditions and human needs have grown. To explore this issue, a qualitative meta-analysis was conducted, grounded on a critical appraisal of 23 peer-reviewed articles published between 2019 and 2023, selected through rigorous inclusion and exclusion criteria, followed by a detailed content analysis. The findings reveal that AI is reshaping the nature of work, driving the redesign of roles and demanding new skill sets. While changes offer opportunities for job enrichment, they also pose risks for workers’ well-being. The literature underscores HRM’s critical role in ensuring that technological innovation is balanced with the protection and promotion workplace well-being. However, because empirical evidence on AI’s effects remains limited, current HRM strategies are largely exploratory and provide only a basis for further investigation. The effective management of AI in the workplace presents HRM not only with challenges but also with the opportunity to lead the creation of environments that integrate technology with ethics and respect for human dignity.
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Bem-estar dos trabalhadores Inteligência artificial Gestão de recursos humanos Worker’s well-being Artificial intelligence Human resources management