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Authors
Abstract(s)
No presente trabalho efetuou-se a transposição, para o contexto da sinistralidade na Rede Ascendi, de um estudo nacional sobre os custos socioeconómicos dos acidentes de viação, efetuando-se igualmente a sua tipificação através de uma análise de eficiência e eficácia na gestão dos seus Processos de Acidente, tendo em conta nomeadamente o tempo decorrido nas várias fases de cada Processo de Acidente e a eficácia do orçamento de cada um.
Como conclusão sugerem-se medidas e indicadores, bem como recomendações de índole económica e/ou operacional, conducentes ao desenvolvimento da atividade de uma forma mais eficiente e eficaz para a organização Ascendi.
The present work aims to carry out the transposition of a national study on the socio-economics costs of road accidents to Ascendi’s reality (the company at which the internship took place). Hereby is taken into consideration the accidents process that occurs at Ascendi, as well as typifying those accidents processes by an analysis of efficiency and effectiveness in the process of managing the accidents. Particularly in the matter of the time occur between the various stages of this process and the budget’s effectiveness of each and one of them. In conclusion some measures and indicators are suggested as well as recommendations of economic and/or operational nature, leading to the development of Ascendi’s activity in a more efficient and effective way to the organization.
The present work aims to carry out the transposition of a national study on the socio-economics costs of road accidents to Ascendi’s reality (the company at which the internship took place). Hereby is taken into consideration the accidents process that occurs at Ascendi, as well as typifying those accidents processes by an analysis of efficiency and effectiveness in the process of managing the accidents. Particularly in the matter of the time occur between the various stages of this process and the budget’s effectiveness of each and one of them. In conclusion some measures and indicators are suggested as well as recommendations of economic and/or operational nature, leading to the development of Ascendi’s activity in a more efficient and effective way to the organization.
Description
Keywords
Processo de acidentes Segurança rodoviária Avaliação socioeconómica Accidents process Road safety Socio-economics assessment