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Advisor(s)
Abstract(s)
Este trabalho final de mestrado tem como objetivo analisar fatores que possam contribuir para a sustentabilidade de uma organização de economia social, tendo por referencial teórico o trabalho de Mendes (2011) e por objeto do trabalho empírico a Misericórdia de São Bento de Arnoia – Celorico de Basto. Neste estudo empírico, foi adotada a metodologia da análise histórica e do estudo de caso, com enfoque nos momentos mais críticos em que esteve em causa a sustentabilidade económica daquela organização.
Concluiu-se desta análise que contribuíram para ultrapassar esses momentos críticos vários fatores propostos no referencial teórico adotado para este estudo, nomeadamente os seguintes: identidade e fidelidade à missão de prestar serviços preferencialmente a utentes que, de outro modo, não poderiam ter acesso a eles, qualidade dos recursos humanos e dos serviços prestados, combatividade, gratuitidade, racionalidade instrumental, democraticidade no modo de governo, afetividade, criatividade e proatividade.
Estas conclusões são um indício da relevância que estes fatores podem ter para a sustentabilidade das organizações de economia social e para a adequação do referencial teórico aqui adotado para o estudo desta questão, mas são precisos mais trabalhos para se poderem tirar conclusões mais seguras nesta matéria.
This final Master´s thesis aims to analyze factors that may contribute to the sustainability of a social economy organization, based on the theoretical approach of Mendes (2011) and taking as the object of its empirical work the Holy House of Mercy of São Bento de Arnoia - Celorico of Basto. In this empirical study, was adopted the methodology of historical analysis and case study, focusing on the most critical moments in which the economic sustainability of this organization was at risk. We concluded from this analysis that several factors which are proposed in the theoretical framework adopted for this study helped to overcome those critical moments, namely the following: identity and fidelity to the mission of providing services primarily to persons who otherwise could not have access to them, quality of human resources and of the services provided, combativeness, gratuity, instrumental rationality, democratic mode of government, affectivity, creativity and proactivity. These findings are an indication of the relevance that these factors may have on the sustainability of social economy organizations and the adequacy of the theoretical framework adopted here to study this issue, but further work is needed to sustain any firm conclusions on this matter.
This final Master´s thesis aims to analyze factors that may contribute to the sustainability of a social economy organization, based on the theoretical approach of Mendes (2011) and taking as the object of its empirical work the Holy House of Mercy of São Bento de Arnoia - Celorico of Basto. In this empirical study, was adopted the methodology of historical analysis and case study, focusing on the most critical moments in which the economic sustainability of this organization was at risk. We concluded from this analysis that several factors which are proposed in the theoretical framework adopted for this study helped to overcome those critical moments, namely the following: identity and fidelity to the mission of providing services primarily to persons who otherwise could not have access to them, quality of human resources and of the services provided, combativeness, gratuity, instrumental rationality, democratic mode of government, affectivity, creativity and proactivity. These findings are an indication of the relevance that these factors may have on the sustainability of social economy organizations and the adequacy of the theoretical framework adopted here to study this issue, but further work is needed to sustain any firm conclusions on this matter.
Description
Keywords
Organização de economia social Fatores de sustentabilidade económica Fidelidade à missão e valores da solidariedade Social economy organization Factors of economic sustainability Fidelity to the mission and values of solidarity