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A influência da liderança na motivação e desempenho dos colaboradores : um estudo de caso da Palópina
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Abstract(s)
O estudo intitulado “A influência da liderança na motivação e desempenho dos colaboradores – um estudo de caso da Palópina”, visa compreender de que modo os estilos e práticas de liderança se manifestam na Palópina, analisando em particular a perceção dos colaboradores sobre o impacto dessas práticas na sua motivação e até que ponto contribuem para o desempenho individual e coletivo da empresa. A metodologia desta investigação consistiu num estudo exploratório de natureza qualitativa, em função de um estudo de caso na empresa Palópina – Transportes e Logística, Lda. Realizaram-se 14 entrevistas semiestruturadas, duas com dois sócios e doze com colaboradores dos setores de Transporte e Logística, de forma a recolher respostas aprofundadas sobre os estilos e as práticas de liderança e os seus efeitos na motivação e no desempenho. Os resultados revelam quatro estilos de liderança predominantes na Palópina: o Participativo, que fomenta a participação ativa e envolvimento dos colaboradores nas decisões do dia a dia, o Transformacional, que impulsiona a inovação e o compromisso dos colaboradores, o Situacional/Contingencial, que garante flexibilidade e adaptabilidade face a diversas situações, e o Autêntico, que reforça a confiança através da transparência e proximidade. No que diz respeito à motivação, destacam-se fatores-chave como o reconhecimento, respeito e apoio, condições de trabalho, equilíbrio entre vida profissional e familiar, e ambiente organizacional. No estudo do desempenho os resultados demonstram que os colaboradores são impactados pela iniciativa individual, relações humanas e respeito, desempenho em situações de pressão, compromisso com a empresa, justiça e presença na liderança, exemplo, apoio e reconhecimento, feedback contínuo e sugestões de melhoria. Reconhecem-se algumas limitações que dizem respeito a amostra restrita de apenas 12 colaboradores, num universo de 80 pessoas, pode comprometer a representatividade bem como o carácter único do estudo de caso impedir a generalização para outras organizações. Realça-se que a ausência de indicadores estatísticos e o complemento do estudo com grupos focais e métodos de observação são sugestões em conta para futuras investigações. Conclui-se que a Liderança da Palópina, que coordena diferentes estilos de liderança cria um ambiente organizacional que se revela positivo e que eleva simultaneamente a motivação e o desempenho na Palópina.
The study entitled “The Influence of Leadership on Employee Motivation and Performance – A Case Study of pina” aims to understand how leadership styles and practices manifest at Palópina by examining employees’ perceptions of the impact of these practices on their motivation and the extent to which they contribute to both individual and collective performance within the company. This research employs an exploratory, qualitative methodology in the form of a case study at Palópina – Transportes e Logística, Lda. Fourteen semi-structured interviews were conducted with two partners and twelve employees from the Transport and Logistics divisions to gather in-depth insights into leadership practices and their effects on motivation and performance. The findings reveal four predominant leadership styles at Palópina: Participative, which encourages active involvement and engagement of employees in daily decisions; Transformational, which drives innovation and employee commitment; Situational/Contingency, which ensures flexibility and adaptability in varied contexts; and Authentic, which builds trust through transparency and closeness. Regarding motivation, key factors include recognition, respect and support, working conditions, work–life balance, and organizational climate. In terms of performance, employees are influenced by individual initiative, interpersonal relationships and respect, performance under pressure, organizational commitment, fairness and presence in leadership, role modeling, support and recognition, continuous feedback, and suggestions for improvement. Several limitations are acknowledged: the restricted sample of only twelve employees out of a total workforce of eighty may affect representativeness, and the single-case design limits generalizability to other organizations. The absence of statistical performance indicators is noted, and future research is recommended to incorporate focus groups, observational methods, and quantitative measures. It is concluded that Palópina’s leadership, by integrating multiple leadership Styles, creates a positive organizational environment that simultaneously enhances both motivation and performance.
The study entitled “The Influence of Leadership on Employee Motivation and Performance – A Case Study of pina” aims to understand how leadership styles and practices manifest at Palópina by examining employees’ perceptions of the impact of these practices on their motivation and the extent to which they contribute to both individual and collective performance within the company. This research employs an exploratory, qualitative methodology in the form of a case study at Palópina – Transportes e Logística, Lda. Fourteen semi-structured interviews were conducted with two partners and twelve employees from the Transport and Logistics divisions to gather in-depth insights into leadership practices and their effects on motivation and performance. The findings reveal four predominant leadership styles at Palópina: Participative, which encourages active involvement and engagement of employees in daily decisions; Transformational, which drives innovation and employee commitment; Situational/Contingency, which ensures flexibility and adaptability in varied contexts; and Authentic, which builds trust through transparency and closeness. Regarding motivation, key factors include recognition, respect and support, working conditions, work–life balance, and organizational climate. In terms of performance, employees are influenced by individual initiative, interpersonal relationships and respect, performance under pressure, organizational commitment, fairness and presence in leadership, role modeling, support and recognition, continuous feedback, and suggestions for improvement. Several limitations are acknowledged: the restricted sample of only twelve employees out of a total workforce of eighty may affect representativeness, and the single-case design limits generalizability to other organizations. The absence of statistical performance indicators is noted, and future research is recommended to incorporate focus groups, observational methods, and quantitative measures. It is concluded that Palópina’s leadership, by integrating multiple leadership Styles, creates a positive organizational environment that simultaneously enhances both motivation and performance.
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Keywords
Liderança Estilos de liderança Motivação Desempenho Leadership Leadership styles Motivation Performance
Pedagogical Context
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CC License
Without CC licence