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Tecnologias emergentes e satisfação laboral : o papel do suporte e do comprometimento organizacional
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Atualmente, a perceção da integração e do impacto de Tecnologias Emergentes (TE) constitui um fator cada vez mais relevante nas organizações, pelo seu potencial para transformar os processos de trabalho. A adoção destas tecnologias pode influenciar a experiência dos trabalhadores e promover resultados positivos para estes e para as organizações. O presente estudo teve como objetivo explorar a relação entre a perceção da integração e do impacto de TE no contexto organizacional e a satisfação laboral nos setores industrial e dos serviços, considerando o papel moderador do suporte organizacional percebido e o papel mediador do comprometimento organizacional afetivo. Participaram no estudo 213 trabalhadores. A recolha de dados foi realizada online, de acordo com a disponibilidade das empresas e dos participantes. Procedeu-se à análise dos dados obtidos com recurso ao software Statistical Package for Social Sciences (SPSS®), versão 28. Os resultados evidenciaram uma relação positiva e estatisticamente significativa entre a perceção da integração e do impacto de TE e a satisfação laboral, indicando que uma perceção mais positiva destas tecnologias se associa a níveis mais elevados de satisfação dos trabalhadores. Em contrapartida, não foi encontrada evidência empírica que sustentasse o efeito moderador do suporte organizacional percebido nem o efeito mediador do comprometimento organizacional afetivo nesta relação. Estes resultados sugerem que uma perceção mais positiva da integração e do impacto de TE se associa a níveis mais elevados de satisfação laboral, salientando a importância de as organizações acompanharem os processos de transformação digital com práticas de gestão de recursos humanos orientadas para o apoio e valorização dos trabalhadores, como, por exemplo, o investimento em programas de formação e requalificação de competências digitais.
Currently, the perceived integration and impact of Emerging Technologies (ET) constitute an increasingly relevant factor within organisations, due to their potential to transform work processes. The adoption of these technologies may influence employees’ experiences and promote positive outcomes for both employees and organisations. The present study aimed to explore the relationship between the perceived integration and impact of ET in organisational contexts and job satisfaction in the industrial and service sectors, considering the moderating role of perceived organisational support and the mediating role of affective organisational commitment. A total of 213 employees participated in the study. Data were collected online, according to the availability of the organisations and participants. The data were analysed using the Statistical Package for the Social Sciences for Windows (SPSS®), version 28. The results revealed a positive and statistically significant relationship between the perceived integration and impact of ET and job satisfaction, indicating that more positive perceptions of these technologies are associated with higher levels of employee job satisfaction. In contrast, no empirical evidence was found to support either the moderating effect of perceived organisational support or the mediating effect of affective organisational commitment in this relationship. These findings suggest that more positive perceptions of the integration and impact of ET are associated with higher levels of job satisfaction, highlighting the importance of organisations supporting digital transformation processes through human resource management practices aimed at supporting and valuing employees, such as investment in training programmes and the development of digital skills.
Currently, the perceived integration and impact of Emerging Technologies (ET) constitute an increasingly relevant factor within organisations, due to their potential to transform work processes. The adoption of these technologies may influence employees’ experiences and promote positive outcomes for both employees and organisations. The present study aimed to explore the relationship between the perceived integration and impact of ET in organisational contexts and job satisfaction in the industrial and service sectors, considering the moderating role of perceived organisational support and the mediating role of affective organisational commitment. A total of 213 employees participated in the study. Data were collected online, according to the availability of the organisations and participants. The data were analysed using the Statistical Package for the Social Sciences for Windows (SPSS®), version 28. The results revealed a positive and statistically significant relationship between the perceived integration and impact of ET and job satisfaction, indicating that more positive perceptions of these technologies are associated with higher levels of employee job satisfaction. In contrast, no empirical evidence was found to support either the moderating effect of perceived organisational support or the mediating effect of affective organisational commitment in this relationship. These findings suggest that more positive perceptions of the integration and impact of ET are associated with higher levels of job satisfaction, highlighting the importance of organisations supporting digital transformation processes through human resource management practices aimed at supporting and valuing employees, such as investment in training programmes and the development of digital skills.
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Tecnologias emergentes Satisfação laboral Suporte organizacional percebido Comprometimento organizacional afetivo Emerging technologies Job satisfaction Perceived organisational support Affective organisational commitment
Contexto Educativo
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Licença CC
Sem licença CC