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Orientador(es)
Resumo(s)
This paper analyzes the link between Quality Management Practices (QMP), a firm‟s absorptive capacity and innovation performance. A proposed research model and hypotheses are tested using cross-sectional survey data from a sample of 230 leading Spanish firms. The results indicate that five QMP, leadership, information and analysis, human resource management, process management and supplier management, are directly related to a firm‟s absorptive capacity. Likewise, absorptive capacity is positively related to product and process innovation performance.
Descrição
Palavras-chave
Quality management Absorptive capacity Structural model
Contexto Educativo
Citação
PÉREZ-AROSTEGUI, María N., SOUSA, Rui, BENITEZ-AMADO, José - The Relationship between Quality Management Practices, Absorptive Capacity and Innovation Performance. In International Annual EurOMA Conference, 17th, Porto, Portugal, 6-9 June 2010. Proceedings of the 17th European Operations Management Association International Conference. Porto : Faculdade de Economia e Gestão da Universidade Católica Portuguesa. ISBN 978-972-99847-3-0. 10p. (electronic proceedings)
Editora
Universidade Católica Portuguesa