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Qual a influência da diversidade geracional no processo de transferência de conhecimento numa organização? : uma meta-análise qualitativa
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Abstract(s)
A diversidade geracional constitui um desafio na gestão e transferência de conhecimento (TC) nas organizações. A coexistência de Baby Boomers, Geração X, Millennials e Geração Z no ambiente de trabalho intensifica obstáculos na comunicação e na transmissão eficiente de conhecimento. Jiří (2016) destaca a necessidade de uma força de trabalho diversificada para soluções inovadoras, enquanto Wilson (2009) salienta a importância de preservar a cultura organizacional e de facilitar a adaptação a rápidas mudanças tecnológicas. Neste estudo, adotou-se uma abordagem qualitativa para analisar de que forma as diferentes gerações influenciam os processos de TC, identificando estratégias para superar barreiras comunicacionais e promover a sustentabilidade organizacional. A TC, segundo Nonaka e Takeuchi (1995), é entendida como o processo sistemático de partilha de saberes tácitos e explícitos entre indivíduos ou grupos, sendo, de acordo com Novianto e Puspasari (2012), profundamente moldada pelas características geracionais. Compreender estas dinâmicas revela-se fundamental para enfrentar desafios relacionados com a comunicação e os métodos de execução de tarefas, potenciando as oportunidades que emergem da interação entre diferentes gerações no contexto organizacional atual.
Generational diversity constitutes a challenge in management and transfer of knowledge within organisations. The coexistence of Baby Boomers, Generation X, Millennials, and Generation Z in the workplace intensifies obstacles in communication and the efficient transmission of knowledge. Jiří (2016) highlights the need for a diverse workforce to foster innovative solutions, while Wilson (2009) emphasises the importance of preserving organisational culture and facilitating adaptation to rapid technological changes. In this study, a qualitative approach was adopted to analyse how different generations influence knowledge transfer processes, identifying strategies to overcome communication barriers and promote organisational sustainability. Knowledge transfer, according to Nonaka and Takeuchi (1995), is understood as the systematic process of sharing tacit and explicit knowledge among individuals or groups and is, according to Novianto and Puspasari (2012), profoundly shaped by generational characteristics. Understanding these dynamics is essential to address issues related to communication and task execution methods, enhancing the opportunities that arise from the interaction between different generations in the current organisational context.
Generational diversity constitutes a challenge in management and transfer of knowledge within organisations. The coexistence of Baby Boomers, Generation X, Millennials, and Generation Z in the workplace intensifies obstacles in communication and the efficient transmission of knowledge. Jiří (2016) highlights the need for a diverse workforce to foster innovative solutions, while Wilson (2009) emphasises the importance of preserving organisational culture and facilitating adaptation to rapid technological changes. In this study, a qualitative approach was adopted to analyse how different generations influence knowledge transfer processes, identifying strategies to overcome communication barriers and promote organisational sustainability. Knowledge transfer, according to Nonaka and Takeuchi (1995), is understood as the systematic process of sharing tacit and explicit knowledge among individuals or groups and is, according to Novianto and Puspasari (2012), profoundly shaped by generational characteristics. Understanding these dynamics is essential to address issues related to communication and task execution methods, enhancing the opportunities that arise from the interaction between different generations in the current organisational context.
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Diversidade geracional Conhecimento Organizações Recursos humanos Generational diversity Knowledge Organisations Human resources
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Without CC licence