| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 582.86 KB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Os contratos eletrónicos B2C (“business-to-consumer”) são uma das projeções jurídicas fundamentais do comércio eletrónico (“e-commerce”): a contratação eletrónica funciona 24 horas por dia, 7 dias por semana, e 365 dias por ano, representando em 2023 um volume de negócios global superior a 2 triliões de dólares em todo o mundo e de 700 biliões de euros na Europa. A sua importância também chegou a Portugal: no ano de 2022, 43% dos consumidores portugueses realizaram compras em linha e 18% das empresas portuguesas receberam encomendas em linha. Esta centralidade dos contratos eletrónicos B2C tem-nos tornado, crescentemente, num novo paradigma dos contratos de consumo. O presente estudo constitui uma primeira reflexão sobre o regime jurídico deste contrato consumerista, passando sucessivamente em revista as respetivas fontes, requisitos, negociação, formação, confirmação, forma e prova, e extinção, bem assim como outros aspetos (em particular, a contratação no âmbito de plataformas eletrónicas).
B2C electronic contracts are one of the most relevant outcomes of e-commerce: e-contracting between businesses and consumers operates 24 hours a day, 7 days a week, and 365 days a year, currently representing a global turnover of more than $2 trillion worldwide and €700 billion in Europe. Its importance has also reached Portugal: in 2022, 43% of Portuguese consumers made online purchases and 18% of Portuguese companies received online orders. This centrality of B2C electronic contracts has increasingly made them a new paradigm of consumer contracts. This paper provides an introductory study on the juridical regime of this consumer contract, successively reviewing its legal sources, requirements, negotiation, formation, confirmation, form and proof, and extinction, as well as other aspects (in particular, contracting within the scope of electronic platforms).
B2C electronic contracts are one of the most relevant outcomes of e-commerce: e-contracting between businesses and consumers operates 24 hours a day, 7 days a week, and 365 days a year, currently representing a global turnover of more than $2 trillion worldwide and €700 billion in Europe. Its importance has also reached Portugal: in 2022, 43% of Portuguese consumers made online purchases and 18% of Portuguese companies received online orders. This centrality of B2C electronic contracts has increasingly made them a new paradigm of consumer contracts. This paper provides an introductory study on the juridical regime of this consumer contract, successively reviewing its legal sources, requirements, negotiation, formation, confirmation, form and proof, and extinction, as well as other aspects (in particular, contracting within the scope of electronic platforms).
Description
Keywords
Comércio eletrónico Contratos eletrónicos Contratação eletrónica Contratos de consumo Business-to-consumer Plataformas digitais E-commerce Electronic contracts Electronic procurement Consumer contracts Business-to-consumer Digital platforms