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Abstract(s)
O objetivo global deste estudo consiste em perceber que visão têm as pessoas
sobre a Inteligência Artificial (IA), o patamar onde se encontra e ainda que
consequências futuras pensam que esta tecnologia terá, principalmente no que
diz respeito ao seu impacto no local de trabalho.
O tema tem vindo a conquistar espaço em diferentes ambientes de discussão
e, como tal, várias questões são levantadas, debatidas e aprofundadas para
melhor compreensão desta tecnologia e das suas implicações presentes e futuras.
Embora existam várias definições associadas ao conceito de IA, são muitas as que
estão de acordo quanto à capacidade que as máquinas têm de resolver problemas
tal como os humanos o fariam – através das suas capacidades cognitivas. Uma
forma de fundamentar o crescente interesse por esta tecnologia são os inúmeros
estudos das consultoras e as publicações existentes nas diversas áreas/setores:
desde a saúde, finanças, recursos humanos, retalho, manufaturação ou até o setor
legal.
De forma a dar seguimento ao objetivo proposto, foi realizado um estudo
exploratório que utilizou como instrumento de recolha de dados um inquérito
por questionário que foi respondido por 269 indivíduos. A informação
armazenada relativa aos mesmos foi posteriormente analisada através de
métodos estatísticos.
Os resultados revelam que são poucos os cidadãos que não se sentem
ameaçados pela inclusão da IA no local de trabalho: existe um receio que as
tarefas desempenhadas por humanos sejam substituídas por robôs. Apesar disso,
revelam-se otimistas quanto à possível existência de uma simbiose entre homens
e máquinas no exercício de atividades laborais.
The overall objective of this study is to understand what people know about Artificial Intelligence (AI), the state where AI is and what future consequences they think this technology will have, especially regarding to the impact on the workplace. The topic has been gaining ground in different discussion environments and several issues have been raised, debated and deepened to better understand this technology and its present and future implications. Although there are several definitions associated with the concept of AI, there are many who agree on the ability of machines to solve problems as humans would - through their cognitive abilities. One way of substantiating the growing interest in this technology is the numerous consultant studies and publications in different sectors: from health, finance, human resources, retail, manufacturing and even the legal sector. In order to follow up on the proposed objective, an exploratory study was carried out that used as a data collection instrument a questionnaire survey that was answered by 269 people. The stored information about them was later analyzed by statistical methods. The results show that there are few citizens who do not feel threatened by the inclusion of AI in the workplace: there is a fear that the tasks performed by humans will be replaced by robots. Despite this, they are optimistic about the possible existence of a symbiosis between men and machines in the exercise of work activities.
The overall objective of this study is to understand what people know about Artificial Intelligence (AI), the state where AI is and what future consequences they think this technology will have, especially regarding to the impact on the workplace. The topic has been gaining ground in different discussion environments and several issues have been raised, debated and deepened to better understand this technology and its present and future implications. Although there are several definitions associated with the concept of AI, there are many who agree on the ability of machines to solve problems as humans would - through their cognitive abilities. One way of substantiating the growing interest in this technology is the numerous consultant studies and publications in different sectors: from health, finance, human resources, retail, manufacturing and even the legal sector. In order to follow up on the proposed objective, an exploratory study was carried out that used as a data collection instrument a questionnaire survey that was answered by 269 people. The stored information about them was later analyzed by statistical methods. The results show that there are few citizens who do not feel threatened by the inclusion of AI in the workplace: there is a fear that the tasks performed by humans will be replaced by robots. Despite this, they are optimistic about the possible existence of a symbiosis between men and machines in the exercise of work activities.
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Keywords
Automação Dados Tecnologia Inteligência artificial Automation Data Technology Artificial intelligence