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O ambiente da economia colaborativa tem fomentado a criação de diversas novas relações jurídicas, com características inteiramente inovadoras ou semelhantes a transações já existentes e reguladas no mundo jurídico. Essas situações se qualificam principalmente pela troca de bens e serviços entre “pares”. Muitas dessas novas relações têm por base a prestação de serviços que habitam as fronteiras do ordenamento, sem exata proteção dos consumidores ou clientes e dos prestadores. Ao analisar esses serviços e definir as obrigações das partes, é importante definir qual o nível de diligência esperado dos prestadores. O artigo apresenta uma noção de profissionalismo, que servirá de base para avaliar se é possível exigir uma diligência profissional, qualificada e mais elevada que a comum. Em especial, estuda o tratamento do “alojamento local” no direito português para examinar se essas atividades da economia colaborativa tendem a se profissionalizar. Por fim, pondera-se qual o padrão de cuidado a ser exigido.
Many new legal relations were fashioned in the collaborative economy arena. Some of them are characterized by entirely new elements, but some of them are very similar to existing legal transactions and activities that are already regulated. These new situations are qualified mainly for goods and services exchange between “peers”. Several of these new affairs are based on services provisions situated in legal grey areas, lacking consumers, clients and providers protection. It is important to outline the standard of care expected from the providers to properly address the issue regarding these services, especially to define parties’ obligations. The paper drafts a concept of professionalism, to establish a basis for assessing whether it is possible to demand a professional standard of care in a peer-to-peer service, which would be qualified and higher than ordinary diligence. In particular, the homestay services regulation in Portuguese Law is analysed, with the aim to evaluate if these sharing economy activities tend to be professionalized. Lastly, it is considered what is the standard of care to be expected.
Many new legal relations were fashioned in the collaborative economy arena. Some of them are characterized by entirely new elements, but some of them are very similar to existing legal transactions and activities that are already regulated. These new situations are qualified mainly for goods and services exchange between “peers”. Several of these new affairs are based on services provisions situated in legal grey areas, lacking consumers, clients and providers protection. It is important to outline the standard of care expected from the providers to properly address the issue regarding these services, especially to define parties’ obligations. The paper drafts a concept of professionalism, to establish a basis for assessing whether it is possible to demand a professional standard of care in a peer-to-peer service, which would be qualified and higher than ordinary diligence. In particular, the homestay services regulation in Portuguese Law is analysed, with the aim to evaluate if these sharing economy activities tend to be professionalized. Lastly, it is considered what is the standard of care to be expected.
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Economia colaborativa Profissionalismo Diligência profissional Pares Alojamento local Collaborative economy Professionalism Professional standard of care Peers Hospitality and homestay services