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Abstract(s)
A síndrome de burnout caracteriza-se por ser um estado de exaustão física, emocional e mental, causado por um grande período de envolvimento em situações emocionalmente exigentes. Esta investigação propôs-se averiguar, numa amostra (n = 64) composta pelos operadores de produção de uma PME portuguesa do setor industrial, setor sobre o qual não existem estudos significativos sobre o impacto do burnout, a presença desta síndrome e procurar evidências da sua relação significativa com variáveis sociodemográficas, laborais e com perceções das políticas de Gestão de Recursos Humanos (GRH).
Foi aplicado à amostra um questionário de autopreenchimento, dividido em três partes: dados sociodemográficos e laborais, a adaptação à população portuguesa do Copenhagen Burnout Inventory e, por último, um questionário sobre a perceção das políticas de GRH.
Com esta investigação conclui-se que os operadores de produção da empresa em estudo revelam indícios moderados de burnout, tendo-se também verificado uma associação negativa entre o burnout e a perceção das políticas de GRH.
Por outro lado, nem todos os resultados encontrados estão em consonância com os obtidos nas profissões de serviços humanos. Não foram encontradas diferenças no burnout em função das variáveis sociodemográficas, nem das variáveis horas de trabalho semanal e horas extraordinárias. Ainda assim, ficou demonstrada uma associação entre o burnout e as restantes variáveis laborais analisadas. Estas conclusões indicam a importância do delineamento de estratégias de RH consistentes e adaptadas aos trabalhadores na minimização do impacto de sintomas de burnout.
The burnout syndrome is characterized as being a state of physical, emotional and mental effort, caused by a long period of exposure to emotionally demanding situations. This research aimed to investigate, in a sample (n=64) of manufacturing operators working in a Portuguese SME (Small and Medium Enterprise) in the industrial sector – a sector for which there are no significant studies on the impact of burnout – the presence of symptoms of this syndrome and to look for evidence of a significant link between burnout and socio-demographic and labor variables, as well as with perceptions of Human Research Management (HRM) policies. A self-fulfilled questionnaire was administered to the sample, divided into three parts: socio-demographic and labor data, adaptation to the Portuguese population of the Copenhagen Burnout Inventory and, lastly, a questionnaire concerning the perception of the HRM policies. This research concluded that the company’s manufacturing operators show moderate signs of burnout. It also found a negative association between burnout and the perception of HRM policies. On the other hand, not all the results of this study are consistent with those found for the health care professions. The study found no differences in burnout according to the sociodemographic variables weekly working hours and overtime. However, it demonstrated an association between burnout and all the other labor variables examined. These conclusions show the importance of designing consistent HR strategies tailored to employees in order to minimize the impact of burnout symptoms.
The burnout syndrome is characterized as being a state of physical, emotional and mental effort, caused by a long period of exposure to emotionally demanding situations. This research aimed to investigate, in a sample (n=64) of manufacturing operators working in a Portuguese SME (Small and Medium Enterprise) in the industrial sector – a sector for which there are no significant studies on the impact of burnout – the presence of symptoms of this syndrome and to look for evidence of a significant link between burnout and socio-demographic and labor variables, as well as with perceptions of Human Research Management (HRM) policies. A self-fulfilled questionnaire was administered to the sample, divided into three parts: socio-demographic and labor data, adaptation to the Portuguese population of the Copenhagen Burnout Inventory and, lastly, a questionnaire concerning the perception of the HRM policies. This research concluded that the company’s manufacturing operators show moderate signs of burnout. It also found a negative association between burnout and the perception of HRM policies. On the other hand, not all the results of this study are consistent with those found for the health care professions. The study found no differences in burnout according to the sociodemographic variables weekly working hours and overtime. However, it demonstrated an association between burnout and all the other labor variables examined. These conclusions show the importance of designing consistent HR strategies tailored to employees in order to minimize the impact of burnout symptoms.
Description
Keywords
Burnout Políticas de GRH Setor industrial HRM policies Industrial sector