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Authors
Advisor(s)
Abstract(s)
With the liberalization of the electricity market some questions arise about the future of
the regulated supplier and regarding the current inertia of the consumers still in this
market.
In this consulting project, the goal set by our client was to try to understand the reasons
to this inertia and try to understand what the consumers and the rest of the market
players felt as the future of the regulated supplier, making recommendations to the
regulator of the Portuguese electricity market. This analysis is not only restricted to the
consumers on the regulated market or in the liberalized market, nor it is restricted to the
consumers of EDP. This project tries to identify the reasons that lead consumers do
change or not change market, as well as possible outcomes for the regulated supplier.
This project is the result of a semester-long research about these topics as well as the
reporting of the presentations and debates with the company – EDP Serviço Universal.
In this document, I will describe all the stages of managing this consulting project, as
well as the different hypothesis, planning, scheduling, scope management as well as the
final presentation to the client.