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Advisor(s)
Abstract(s)
O aumento da incidência de Burnout entre os profissionais de saúde tem despertado atenção e preocupação global nas organizações, pelo que têm aumentado as pesquisas sobre os fatores associados a este fenómeno. Neste contexto, esta tese explora a relação entre as Exigências e Recursos do Trabalho no Burnout, Desempenho, Erros Clínicos e Perceção de Risco.
Utilizou-se uma abordagem quantitativa, aplicando questionários a uma amostra de 103 profissionais de saúde, a maioria enfermeiros. Foram utilizados instrumentos para medir as diferentes dimensões das Exigências e Recursos de Trabalho, bem como as 3 dimensões do Burnout, bem como a perceção de desempenho e o Erro Clínico. Os resultados destacam a importância da disponibilização de recursos nas organizações de forma a reduzir o Burnout, apontando para uma ligação entre um elevado nível de Exigências Organizacionais associado a níveis reduzidos de recursos leva a uma redução da flexibilidade cognitiva, e consequente aumento da probabilidade de ocorrência de erros clínicos.
As limitações do estudo e as recomendações para futuras investigações também são discutidas, enfatizando a necessidade de estudos qualitativos adicionais para compreender as relações causais e explorar intervenções eficazes.
The increase in the incidence of Burnout among health professionals has aroused global attention and concern in organizations, so research on the factors associated with this phenomenon has increased. In this context, this thesis explores the relationship between the Job Demands and Resources in Burnout, Performance, Clinical Errors, and Risk Perception. A quantitative approach was used, applying questionnaires to a sample of 103 health professionals, most of them nurses. Instruments were used to measure the different dimensions of Job Demands and Resources, the 3 dimensions of Burnout, the perception of performance and Clinical Error. The results highlight the importance of making resources available in organizations to reduce Burnout, pointing to a link between a high level of Job Demands associated with reduced levels of Resources leads to a reduction in cognitive flexibility, and consequently increased likelihood of occurrence of clinical errors. The limitations of the study and recommendations for future investigations are also discussed, emphasizing the need for additional qualitative studies to understand causal relationships and explore effective interventions.
The increase in the incidence of Burnout among health professionals has aroused global attention and concern in organizations, so research on the factors associated with this phenomenon has increased. In this context, this thesis explores the relationship between the Job Demands and Resources in Burnout, Performance, Clinical Errors, and Risk Perception. A quantitative approach was used, applying questionnaires to a sample of 103 health professionals, most of them nurses. Instruments were used to measure the different dimensions of Job Demands and Resources, the 3 dimensions of Burnout, the perception of performance and Clinical Error. The results highlight the importance of making resources available in organizations to reduce Burnout, pointing to a link between a high level of Job Demands associated with reduced levels of Resources leads to a reduction in cognitive flexibility, and consequently increased likelihood of occurrence of clinical errors. The limitations of the study and recommendations for future investigations are also discussed, emphasizing the need for additional qualitative studies to understand causal relationships and explore effective interventions.
Description
Keywords
Requisitos e recursos de trabalho Burnout Desempenho Perceção de risco Erro clínico Profissionais de saúde mental Job demands and resources Performance Risk perception Clinical error Health professionals