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Orientador(es)
Resumo(s)
Absorptive capacity is one of the most important constructs to emerge in strategic and organizational research in recent
years. This article analyzes the antecedents that determine a firm’s absorptive capacity from the perspective of Quality
Management (QM). It studies the effect of seven QM practices (leadership, strategic planning, customer focus, human
resource management, supplier management, process management, and information and analysis) on this construct. The
model and the hypotheses proposed are tested on a sample of 230 Spanish firms. The results show the impact of the
different QM practices on the level of absorptive capacity.
Descrição
Palavras-chave
Absorptive capacity Empirical research methods Quality management
Contexto Educativo
Citação
PÉREZ-ARÓSTEGUI, María N. ; SOUSA, Rui; LLORÉNS-MONTES, Javier - Quality management practices as a forerunner of absorptive capacity. An empirical study. Investment Management and Financial Innovations, ISSN Vol. 6 N.º 3 ( 2009), p. 264-272