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Otimização da plataforma ViGIE de monitorização contínua e wireless de parâmetros como temperatura, humidade, pressão e gases no Hospital de Santo António
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Abstract(s)
A qualidade é um dos conceitos mais importantes de qualquer organização. Em contexto hospitalar, a qualidade tem-se tornado cada vez mais uma prioridade, uma exigência e um requisito imprescindível na gestão das organizações de saúde. Atualmente, para as unidades hospitalares garantirem um elevado nível de competitividade, necessitam de assumir uma preocupação por questões da qualidade, com o objetivo de obter um ambiente organizacional inovador, implementando constantes ações de melhoria, a fim de, reduzir perdas associadas ao processo e obter um sistema de gestão hospitalar eficaz e eficiente. A necessidade de manter sob controlo todos os produtos sensíveis à temperatura, humidade e pressão, desde o fabricante até ao utilizador final, constitui um grande desafio global. Desta forma, também surge a necessidade de assegurar as condições ambientais corretas nas áreas críticas de um hospital, que levam a uma redução da taxa de infeção, e também garantem a preservação dos produtos que necessitam de ser mantidos em segurança no ambiente correto para manter a sua eficácia e utilização. Posto isto, em 2011 o Centro Hospitalar Universitário de Santo António iniciou uma parceria pioneira com a empresa ViGIE, que possui um sistema de monitorização contínua e de alarme utilizado em vários hospitais. Fornece informações precisas em tempo real, relatórios e assegura a monitorização de todo o processo da cadeia de frio e condições ambientais. A ViGIE integra-se perfeitamente nos procedimentos de controlo da qualidade, fornecendo informações claras para auditorias clínicas e conformidade com as diretrizes regulamentares. Todo o processo de monitorização ocorre ao nível do software da ViGIE no qual foram realizadas configurações aquando da sua implementação, mas que, com o passar do tempo foram ficando desatualizadas, motivando assim, a necessidade de otimizar a plataforma ViGIE, adaptada às atuais necessidades. Esta otimização foi amplamente abrangida pelos vários serviços do Hospital de Santo António que possuem sensores de monitorização. Através de um levantamento de um conjunto de dados extraídos da plataforma, reestabeleceu-se os sensores que se encontravam desativados, otimizaram-se os limites de alarmes configurados, realizou-se a gestão das calibrações das sondas e mapeou-se os sensores de todos os setores na plataforma. Tudo isto foi realizado através de sessões de formação com cada serviço, que possibilitaram aos profissionais de saúde aprofundarem o seu conhecimento na utilização da plataforma, e desta forma, permitiu analisar em conjunto as atuais necessidades para posterior atualização da plataforma. É possível constatar-se que com as formações e a otimização da plataforma, os benefícios do produto ViGIE na organização aumentaram exponencialmente, garantindo uma maior eficiência da solução ViGIE e um aumento da segurança dos pacientes e das equipas hospitalares.
Quality is one of the most important concepts in any organization. In the hospital context, quality has increasingly become a priority, a demand and an essential requirement in the management of healthcare organizations. Nowadays, for hospitals to guarantee a high level of competitiveness, they need to be concerned with quality issues, aiming to achieve an innovative organizational environment, implementing continuous improvement actions in order to reduce losses associated with the process and accomplish an effective and efficient hospital management system. The need to keep all temperature-, humidity- and pressure-sensitive products under control, from the manufacturer to the end-user, is a major global challenge. Following that, the need also arises to ensure the correct environmental conditions in the critical areas of a hospital, which lead to a reduction in the infection rate, and guarantee the preservation of products that need to be kept safely in the correct environment to maintain their effectiveness and use. That said, in 2011 the Centro Hospitalar Universitário de Santo António began a partnership with the company ViGIE, which has a continuous monitoring and alarm system used in several hospitals. It provides accurate real-time information, reports and ensures that the entire cold chain process is monitored and environmental conditions. ViGIE integrates seamlessly into quality control procedures, providing clear information for clinical audits and compliance with regulatory guidelines. The entire monitoring process takes place in ViGIE's software, which was configured at the same time of its implementation. This software became outdated over time, prompting a need to optimize the ViGIE platform. This optimization broadly covered the various sectors of Hospital Santo António that have monitoring sensors. By surveying a set of data extracted from the platform, the probes that had been deactivated were re-established, the configured alarm limits were optimized, probe calibrations were managed, and the sensors of all sectors were mapped on the platform. All of this was accomplished through training sessions with each service, enabling healthcare professionals to deepen their knowledge of how to use the platform, and consequently allowed them to jointly analyze the current needs for later updating the platform. It was noticed that with the training sessions and the optimization of the platform, the benefits of the ViGIE product in the organization have increased exponentially, ensuring greater efficiency of the ViGIE solution and increased safety for patients and hospital teams.
Quality is one of the most important concepts in any organization. In the hospital context, quality has increasingly become a priority, a demand and an essential requirement in the management of healthcare organizations. Nowadays, for hospitals to guarantee a high level of competitiveness, they need to be concerned with quality issues, aiming to achieve an innovative organizational environment, implementing continuous improvement actions in order to reduce losses associated with the process and accomplish an effective and efficient hospital management system. The need to keep all temperature-, humidity- and pressure-sensitive products under control, from the manufacturer to the end-user, is a major global challenge. Following that, the need also arises to ensure the correct environmental conditions in the critical areas of a hospital, which lead to a reduction in the infection rate, and guarantee the preservation of products that need to be kept safely in the correct environment to maintain their effectiveness and use. That said, in 2011 the Centro Hospitalar Universitário de Santo António began a partnership with the company ViGIE, which has a continuous monitoring and alarm system used in several hospitals. It provides accurate real-time information, reports and ensures that the entire cold chain process is monitored and environmental conditions. ViGIE integrates seamlessly into quality control procedures, providing clear information for clinical audits and compliance with regulatory guidelines. The entire monitoring process takes place in ViGIE's software, which was configured at the same time of its implementation. This software became outdated over time, prompting a need to optimize the ViGIE platform. This optimization broadly covered the various sectors of Hospital Santo António that have monitoring sensors. By surveying a set of data extracted from the platform, the probes that had been deactivated were re-established, the configured alarm limits were optimized, probe calibrations were managed, and the sensors of all sectors were mapped on the platform. All of this was accomplished through training sessions with each service, enabling healthcare professionals to deepen their knowledge of how to use the platform, and consequently allowed them to jointly analyze the current needs for later updating the platform. It was noticed that with the training sessions and the optimization of the platform, the benefits of the ViGIE product in the organization have increased exponentially, ensuring greater efficiency of the ViGIE solution and increased safety for patients and hospital teams.
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Keywords
Otimização Monitorização Qualidade Segurança Sensores Optimisation Monitoring Quality Safety Sensors
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CC License
Without CC licence