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How to capitalise on a tribe

dc.contributor.authorSilva, Susana Costa e
dc.contributor.authorSantos, Mariana Carnido dos
dc.date.accessioned2016-12-22T16:20:35Z
dc.date.available2016-12-22T16:20:35Z
dc.date.issued2012
dc.description.abstractThis paper attempts to extend the emergent literature on consumer tribes, in order to provide firms with a more complete understanding of this phenomenon. The main purpose of the study is to identify the existence of tribal behaviour, as well as to propose a model that could guide brands in the identification of tribal bonds. The research is approached interpretively with a case-study investigation of the Prius (Toyota’s hybrid car) tribe. Four different levels of involvement in a consumer-brand relationship are proposed, “tribal” being the most desirable level for a brand to achieve. We also suggest some ways for firms to develop their tribes, and to benefit from that relationship.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSILVA, Susana Costa e Silva; SANTOS, Mariana Carnido dos - How to capitalise on a tribe. Marketing Review. ISSN 1469-347X. Vol. 12, N.º 4, p. 417-434pt_PT
dc.identifier.doi10.1362/146934712X13469451716718pt_PT
dc.identifier.eissn1472-1384
dc.identifier.issn1469-347X
dc.identifier.urihttp://hdl.handle.net/10400.14/21158
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectTribept_PT
dc.subjectTribal marketingpt_PT
dc.subjectCultpt_PT
dc.subjectPassionpt_PT
dc.subjectInfluencept_PT
dc.subjectConsumer behaviourpt_PT
dc.subjectCo-productionpt_PT
dc.titleHow to capitalise on a tribept_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage436
oaire.citation.issue4
oaire.citation.startPage419
oaire.citation.titleThe Marketing Review
oaire.citation.volume12
person.familyNameSilva
person.givenNameSusana C.
person.identifierE-2200-2014
person.identifier.ciencia-id5818-1A55-F727
person.identifier.orcid0000-0001-7979-3944
person.identifier.ridE-2200-2014
person.identifier.scopus-author-id37076829400
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication42214927-65c3-42a2-98ea-ae8c3a3eae19
relation.isAuthorOfPublication.latestForDiscovery42214927-65c3-42a2-98ea-ae8c3a3eae19

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