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Contexto: a necessidade de adequação dos recursos de enfermagem às reais necessidades dos clientes em cuidados de enfermagem constitui uma das preocupações dos gestores em saúde pela influência que exerce na qualidade e segurança dos cuidados prestados. Daí que tenha surgido o conceito de dotação segura em enfermagem que, além de contemplar o número de enfermeiros, valoriza também as suas competências e o contexto de prestação de cuidados. Objetivos: analisar as diferentes formas de operacionalização do conceito de dotação segura e o seu impacto nos resultados obtidos ao nível dos clientes, enfermeiros e organizações de saúde. Metodologia: revisão da literatura sobre a investigação desenvolvida entre 2000 a 2011 sobre as temáticas: dotação de enfermagem, métodos de cálculo de dotação, rácios em enfermagem e impacto da dotação segura. Conclusão: não existe evidência de um método universal pois nenhum dos métodos de cálculo de dotação integra a diversidade inscrita nas diferentes facetas do conceito, não incorporando o dinamismo necessário para se adaptar aos diferentes contextos. Implicações para a enfermagem: a dotação segura de enfermagem é um fator determinante para a qualidade dos cuidados prestados ao cliente e tem impacto nos resultados obtidos para os prestadores e para as organizações.
The need to adjust nursing resources to the real needs of clients for nursing care is a major concern of healthcare managers, due to its influence on the quality and safety of care. Thus the concept of safe nurse staffing emerged, and this goes beyond considering the number of nurses by also valuing their skills and the context in which care is provided. Objectives: To analyze the different ways of operationalizing the concept of safe nurse staffing and its impact on the results obtained in terms of clients, nurses and healthcare organizations. Methods: A literature review of the research conducted between 2000 and 2011 on the theme of safe nurse staffing, methods of staffing calculation, nursing ratios, and the impact of safe staffing. Conclusions: There is no evidence of a universal method because none of the methods of staffing calculation integrates the diversity involved in the different facets of the concept, nor incorporates the necessary dynamism to adapt to different contexts. Implication for nursing: Safe nurse staffing is a determining factor in the quality of care provided to the client and it has impact on the results obtained for care providers and organizations.
The need to adjust nursing resources to the real needs of clients for nursing care is a major concern of healthcare managers, due to its influence on the quality and safety of care. Thus the concept of safe nurse staffing emerged, and this goes beyond considering the number of nurses by also valuing their skills and the context in which care is provided. Objectives: To analyze the different ways of operationalizing the concept of safe nurse staffing and its impact on the results obtained in terms of clients, nurses and healthcare organizations. Methods: A literature review of the research conducted between 2000 and 2011 on the theme of safe nurse staffing, methods of staffing calculation, nursing ratios, and the impact of safe staffing. Conclusions: There is no evidence of a universal method because none of the methods of staffing calculation integrates the diversity involved in the different facets of the concept, nor incorporates the necessary dynamism to adapt to different contexts. Implication for nursing: Safe nurse staffing is a determining factor in the quality of care provided to the client and it has impact on the results obtained for care providers and organizations.
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Administração de recursos humanos em saúde Dotação de recursos para cuidados de saúde Recursos humanos de enfermagem Recursos humanos Healthcare personnel management Healthcare rationing Human resources Nursing staff
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